> Markdown version of [/jobs/ext/4221931-microsoft-365-specialist-managed-services](https://www.wearedevelopers.com/jobs/ext/4221931-microsoft-365-specialist-managed-services). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Microsoft 365 Specialist - Managed Services

- **Company:** Q.Beyond Ibérica
- **Location:** Jerez de la Frontera, Spain
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Cloud Computing, Identity and Access Management, Microsoft Office, Virtual Desktops, Windows PowerShell, Azure Active Directory, Zero Trust Network Access, EndPointSecurity, Microsoft InTune, Information Technology
- **Published:** October 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f29e468676b3715b

## About the Role

* Completed IT vocational training, a degree in computer science or a comparable qualification
 * Several years of experience operating Microsoft 365 environments, ideally at a managed service provider or in a larger IT organisation
 * Very good knowledge of:

 - Microsoft Defender, in particular Defender for Endpoint, Defender for Office 365 and Defender for Identity
 - Microsoft Entra ID, in particular Conditional Access, MFA and the role model
 - Zero Trust concepts
 * Understanding of hybrid identities (AD, Entra Connect/Cloud Sync)
 * Confident use of PowerShell
 * Experience with ITIL-based processes (incident, change, problem)
 * A structured working style with strong documentation skills and a passion for standardisation
 * Strong customer and service orientation
 * Empathy, team spirit and enjoyment in confidently representing our services and solutions to customers
 * Good English skills (level C1)

BUNDLING FORCES. MAKING DIGITALIZATION A REALITY.
We are looking for people who are committed to contributing their expertise and personality to achieve the best for our customers. People like you who want more - and expect more.

## Description

* Providing and maintaining Defender baselines for Defender for Endpoint, Defender for Office 365 and Defender for Identity
 * Hardening Microsoft 365 tenants according to tiered, CIS-aligned security levels, including documentation and a semi-annual review against the current standard
 * Setting up and maintaining Conditional Access policy sets in Microsoft Entra ID: MFA for all users, blocking legacy authentication, protection of privileged roles, emergency access accounts (break glass) and device compliance
 * Depending on the customer's licensing: implementing Identity Protection and Privileged Identity Management (just-in-time activation)
 * Operating self-services such as password reset and recovery keys, monitoring Service Health notifications, and providing monthly tenant, licence and security reporting
 * Contributing to Intune endpoint management, Azure Virtual Desktop, OneDrive and Exchange Online - your own ideas and suggestions for improvement are expressly welcome

Operations, transition and continuous improvement

 * Handling incidents, service requests and changes in line with ITIL 4 as the escalation level for the service desk, as well as problem management for recurring incidents
 * Current-state analyses and deviation lists when building new customer environments or taking over existing ones, including piloting and go-live
 * Maintaining service documentation and configuration states in the ITSM tool
 * Contributing to service reviews and developing the baselines further together with the service owner
 * Automating recurring tasks with PowerShell and Microsoft Graph
 * Assessing new Microsoft features and vendor-side changes for their impact on our customers