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# Enterprise Print Services Engineer

- **Company:** Procore
- **Location:** Waterville, ME, United States (Remote available)
- **Experience:** Expert
- **Salary:** $93,600.0 - $114,400.0
- **Contract:** Temporary to permanent
- **Skills:** Active Directory, Adobe Experience Manager, Cloud Computing, Cyber Security, Software Product Management, Snowflake, Information Technology, Web Jetadmin
- **Published:** October 9, 2026
- **Apply:** https://mondo.gosnaphop.com/jobs/l/login/c8336608-98ca-11ec-8029-42010a8a0008/7d47473e-c45a-11f1-a385-024201c20d84/false?applyId=2405b730-be88-11f1-ab76-02420a6c7775&apply=true&returnUrl=%2Fjobs%2Fl%2Frecruiting%2Fjobapplication%2F2405b730-be88-11f1-ab76-02420a6c7775%2F7d47473e-c45a-11f1-a385-024201c20d84%2Ffalse%3Fstep%3D1

## About the Role

* Associate or bachelor's degree in Information Technology or a related field, or equivalent relevant experience.
 * 5+ years of experience supporting and managing enterprise-scale print services, print management platforms, and supporting infrastructure.
 * Experience supporting large-scale printer refresh, migration, or print platform implementation projects.
 * Strong knowledge of enterprise printing, networking, infrastructure, and printer security and compliance best practices.
 * Hands-on experience with enterprise print management tools such as Client Web Jetadmin, Client Advance, Client Security Manager, Streamline NX, or comparable platforms.
 * Strong communication and stakeholder management skills, with the ability to independently troubleshoot complex issues and provide recommendations based on technical expertise.

Preferred Qualifications:

 * Proficiency with Client Web Jetadmin, Client Advance, and Client Security Manager.
 * Experience with Ricoh Streamline NX print management platform.
 * Familiarity with enterprise print and pull-print solutions, including badge-based secure print release.
 * Technical expertise supporting secure print capabilities such as print-anywhere functionality.

## Description

* This role serves as the technical subject matter expert and senior escalation point for enterprise print services, driving platform implementation, fleet management, and secure print infrastructure across a large-scale global environment., * Serve as the Level 3 escalation point for enterprise print services, supporting print operations, fleet management, and internal technical teams.
 * Partner with vendor engineers to implement, configure, and troubleshoot the enterprise print management platform, including servers, network connectivity, VLANs, and integrations.
 * Provide hands-on technical support across the full deployment lifecycle, including Proof of Concept, pilot, U.S. production rollout, and initial global rollout phases.
 * Troubleshoot complex print, infrastructure, and network issues, coordinating resolution with vendors and internal technical teams as needed.
 * Administer, monitor, and optimize the print environment using enterprise print management tools and related technologies.
 * Monitor fleet health, availability, security, and compliance, partnering with Information Security and infrastructure teams to implement standards and remediate issues.
 * Support printer discovery, onboarding, configuration, and migration activities associated with the global printer refresh.