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# Desktop Support Engineer (SCCM)

- **Company:** AreteTechnologies Inc
- **Location:** Columbia, SC, United States
- **Salary:** $83,200.0 - $93,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Application Packaging, Microsoft Online Services, Configuration Management, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Microsoft Office, System Center Configuration Manager, Windows PowerShell, Service Pack, Software Deployment, Enterprise Software Applications, Tablet Computers, Microsoft InTune, Information Technology, Bare Metal, Patch Management, Laptops, Unified Endpoint Management
- **Published:** October 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d9df1b43759663c8

## About the Role

* 3+ years of experience with Microsoft Endpoint Configuration Management (MECM).
 * 3+ years of experience packaging and deploying software through MECM, including Bare Metal deployment and Software Center.
 * 3+ years of experience managing hardware and software patches using MECM and the Dell Client System Inventory Agent.
 * 2+ years of Microsoft PowerShell experience.
 * 1+ year of Microsoft Active Directory experience.
 * 1+ year of Microsoft DNS experience.
 * 1+ year of Microsoft DHCP scopes experience.
 * 1+ year of Microsoft Sites and Services experience.
 * Associate's degree or higher.

Preferred Qualifications

 * Experience with Microsoft AppLocker.
 * Experience with Microsoft Group Policy.
 * Experience with Microsoft Intune.
 * Experience with Microsoft Cloud Management Gateway.
 * Experience with Recast Server and Manage Right Click Tools.

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## Description

* The position is fully onsite at SCDOT headquarters in Columbia, SC.
 * Candidates must be available for potential after-hours support and emergencies, including weather-related events.
 * Interview process: One round, in person. A second interview may be requested.
 * Interviews are generally scheduled 3-4 days after the closing date, subject to emergency operations., We are seeking an experienced Client Technologies Technician - Advanced to manage and support the Microsoft Endpoint Configuration Management (MECM) environment. This role focuses on enterprise software deployment, Windows operating system updates, hardware and software patch management, endpoint compliance, and configuration management.

The ideal candidate will have hands-on experience with MECM, software packaging, PowerShell scripting, and Windows infrastructure services, including Active Directory, DNS, and DHCP. The successful candidate will help maintain secure, reliable, and compliant IT systems across servers, desktops, laptops, tablets, and related hardware.

Key ResponsibilitiesEndpoint Management & Software Deployment

 * Manage the MECM environment in accordance with Microsoft best practices and agency IT policies.
 * Package and deploy software to Windows endpoints using MECM, Bare Metal deployment, and Software Center.
 * Deploy Windows operating systems, Microsoft Office applications, agency software, and associated updates.
 * Manage hardware and software patch deployment across servers, desktops, laptops, tablets, and hardware accessories.
 * Coordinate software upgrades to maintain vendor lifecycle compliance and ensure systems remain supported.

Patch Management & Compliance

 * Monitor and implement monthly patches from Microsoft, Dell, and Recast.
 * Use MECM and the Dell Client System Inventory Agent to support hardware and software patch management.
 * Generate reports on software deployments, installed versions, and patch compliance across the SCDOT environment.
 * Monitor Microsoft AppLocker settings and logs, and recommend configuration improvements for servers and endpoints.
 * Monitor the Cloud Management Gateway and support endpoint management operations.

Windows Infrastructure & Technical Support

 * Support Microsoft Active Directory, DNS, DHCP scopes, and Sites and Services.
 * Troubleshoot endpoint configuration and software deployment issues.
 * Maintain communication with the Desktop Support Manager and IT Systems team regarding deployment requirements and MECM operations.
 * Attend monthly Endpoint Technician meetings.
 * Perform additional related duties as assigned.