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# Epic Operational Database Administrator (ODBA)

- **Company:** Rackspace
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Salary:** $108,253.0 - $158,733.0
- **Contract:** Permanent contract
- **Skills:** Backup Devices, Health Informatics, Databases, Disaster Recovery, Monitoring of Systems, Operational Databases, Shell Script, Software Troubleshooting, Database Backup, Intersystems
- **Published:** October 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4650ffc427a7c4bc

## About the Role

The successful candidate must have a minimum of three years of experience working as an Epic ODBA in a hospital environment, including direct responsibility for live production systems., * At least three years of hands-on Epic ODBA experience at a hospital or health system. General database administration or other healthcare IT experience alone does not satisfy this requirement.

 * Current Epic Operational Database Administration certification, with applicable continuing education and release-related requirements maintained.
 * Practical experience administering InterSystems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery.
 * Working proficiency with Linux/Unix administration and shell scripting, together with experience using Epic monitoring and administrative tools.
 * Demonstrated experience supporting production incidents and executing controlled maintenance in a hospital environment.
 * Strong documentation, communication, and prioritization skills, with the ability to work independently and collaborate across technical teams.

Preferred Qualifications
Experience with large, multisite hospital environments; participation in an Epic implementation or major upgrade; and experience improving administrative processes through automation. Experience with cloud and automation also a plus.

Support Expectations
Participate in a scheduled on-call rotation and support planned after-hours maintenance, upgrades, and recovery exercises. Follow organizational security, patient-data protection, incident-management, and change-control requirements.

## Description

We are seeking an experienced, Epic-certified Operational Database Administrator to maintain the reliability, performance, and recoverability of Epic's operational database environments. This hands-on role supports production and nonproduction databases on InterSystems IRIS and works closely with infrastructure teams, Epic application teams, and vendor support., * Database administration: Install, configure, maintain, and support Epic operational database environments, including production, testing, training, and disaster recovery. Execute approved environment refreshes and routine maintenance.

 * Monitoring and performance: Investigate database growth, resource constraints, storage performance, and system alerts. Use Epic monitoring tools, including System Pulse and RedAlert, to identify and resolve problems before they disrupt operations.
 * Backup and recovery: Maintain and validate database backups, journaling, and recovery procedures. Participate in high-availability and disaster recovery testing, including documented failover and restoration exercises.
 * Upgrades and changes: Implement Epic upgrades, database updates, and maintenance changes through approved change-management processes, with documented testing, validation, and rollback procedures.
 * Incident resolution: Diagnose production issues, coordinate escalations with Epic and InterSystems, and provide clear updates on impact, restoration progress, and corrective actions.
 * Operational improvement: Automate repeatable administrative tasks, maintain configuration documentation and runbooks, and partner with infrastructure teams on capacity planning and recurring-problem elimination.