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# IT Support Specialist

- **Company:** HUBB NYC
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $85,000 - $95,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Computer Networks, Desktop Computing, Networking Hardware, IP Addressing, Microsoft Office, Windows PowerShell, Microsoft Copilot, Wi-Fi Technology, Office365, Microsoft InTune, Workday
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=340e559b59cc4b8f

## About the Role

* Associate or bachelor's degree, or equivalent experience.
 * Problem-solving and attention to details
 * Excellent communication and interpersonal skills
 * Outstanding organizational and time-management skills
 * Hands-on experience with diverse computer systems and networks
 * In-depth knowledge of internet security and data privacy principles
 * A+ and Network+ certifications are a big plus

Physical Requirements:

 * Able to stand for a full workday
 * Able to bend, stoop, and reach throughout the workday
 * Able to lift, push, and pull up to 50 pounds

Technical Experience:

 * Windows
 * Apple IOS/Android
 * Low Voltage / POE
 * Office 365 Suite
 * Powershell
 * Active Directory
 * RJ45 termination
 * NVR/DVR experience is a plus
 * Experience with Copilot 365 is a plus

## Description

HUBBNYC seeks to hire a full-time Technical Support Specialist who will directly assist the IT Manager in diagnosing and resolving various issues throughout NYC. They will be required to visit problem sites to address these issues and carry equipment. The full scope of responsibilities includes, * Some Travel through NYC, visiting sites to address IT issues.

 * Provide IT Tier 1 and Tier 2 Help Desk support
 * Basic LAN, WAN, Wi-Fi, and remote connectivity troubleshooting.
 * Perform professional and technical work installing, maintaining, and supporting security cameras, electronic smart locks, desktop computers, and network equipment.
 * Run and terminate Cat5e cabling
 * Provide hardware and software support in a Windows-based environment.
 * Familiarity with Microsoft Office Suite
 * Familiarity with Active Directory
 * Troubleshoot wireless door systems.
 * Climb ladders to troubleshoot cameras and wireless APs.
 * Strong attention to detail
 * Ability to work in minimal direction and as a team player
 * Capable of using discretion and judgment in carrying out job duties
 * Understanding of basic low voltage and POE principles.
 * Understanding of IP addressing.
 * Working with vendors to solve larger issues.
 * Work with Intune MDM