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# PC Support Technician

- **Company:** FIRSTPRO LLC
- **Location:** Allentown, PA, United States
- **Experience:** Experienced
- **Salary:** $45,760.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Information Sciences, Network Protocols, Connectivity Problems, Software Troubleshooting, Peripherals
- **Published:** October 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b31941130e5cb26d

## About the Role

* Associate degree in Information Sciences or Technology, or equivalent experience.
 * At least 2 years of progressive IT support experience; clinical or healthcare experience preferred.
 * Strong troubleshooting, analytical, and problem-solving skills.
 * Knowledge of computers, mobile devices, printers, peripherals, software, and networking protocols.
 * Excellent interpersonal, communication, and customer service skills.
 * Self-motivated, detail-oriented, adaptable, and comfortable supporting employees at all organizational levels.
 * Professional, courteous, and service-oriented approach to technical support.
 * Ability to travel between multiple locations, depending on assignment requirements.

## Description

* Configure, install, deploy, and validate computers, peripherals, and other technical equipment.
 * Provide on-site troubleshooting and diagnostics for hardware, software, security, and network connectivity issues.
 * Research, identify, and resolve technical problems in a timely and effective manner.
 * Deliver exceptional customer service and communicate technical information clearly and professionally.
 * Maintain accurate inventory records for hardware, peripherals, and related equipment.
 * Follow established technology standards, procedures, and security policies.
 * Support users across multiple business or educational locations, as required.