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# ServiceNow Developer

- **Company:** University of Notre Dame
- **Location:** United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Clean Code Principles, Artificial Intelligence, Software Code Optimization, Information Systems, Data Integration, Relational Databases, Object-Oriented Software Development, Software Engineering, Systems Architecture, SOAPAPI, Generative AI, Information Technology, Data Delivery, Network Server, Natural Language Understanding, Servicenow
- **Published:** October 4, 2026
- **Apply:** https://www.thejobnetwork.com/job/01bbfa29-c4dd-4099-a7d9-abe85f73ce86/servicenow-developer-professional

## About the Role

Minimum:

 * Bachelor's degree in Computer Science, Information Systems, or a related field, OR an equivalent combination of education, training, and professional experience that demonstrates the necessary specialized knowledge
 * Experience with the ServiceNow Asset Management suite, including the hands-on implementation and maintenance of HAM Professional and SAM Professional modules
 * ServiceNow development experience, including working with Integration Hub, REST/SOAP APIs, and MID Servers
 * Software Development and Architecture: Strong experience in software development and system architecture, demonstrated by proficiency in either structured and object-oriented programming principles OR a deep understanding of relational databases, data modeling, and normalization
 * Ability to work in the United States, now or in the future, without visa sponsorship

Preferred:

 * Implementation certifications or hands-on experience with core ServiceNow modules, such as IT Service Management (ITSM) or HR Service Delivery (HR)
 * Experience working with a large enterprise platform in a complex environment, such as a university or public sector organization.

## Description

* Intelligent Automation: Lead the development and deployment of AI-driven solutions within the platform, specifically focusing on building robust AI skills for HR and ITSM to enhance self-service, automate routine tasks, and drive down ticket volume.
 * Platform Skill Building: Design and implement intelligent features using native ServiceNow capabilities (such as Virtual Agent, Predictive Intelligence, and NLU/GenAI capabilities) to maximize operational efficiency and the user experience.

Platform Engineering & Delivery

 * Full-Lifecycle Ownership: Drive the modernization of our enterprise by owning the complete development lifecycle-from analyzing requirements and architecting solutions, to writing clean code, rigorous testing, and final deployment.
 * Strategic Project Leadership: Lead major new module implementations (GRC, Asset Management, Employee Center) and manage the entire project life cycle, acting as the technical expert from initial concept to service turnover.
 * Advanced Integration: Design and implement seamless system and data integrations, acting as the expert connecting ServiceNow to the wider campus ecosystem using tools like the Integration Hub, REST/SOAP APIs, and MID Servers.

Platform Health & Optimization

 * System Stewardship: Ensure platform stability, performance, and scalability by owning upgrade management (planning, testing, and validation), administering core platform functions, and continuously innovating techniques for platform optimization and data delivery.
 * Consultation & Mentorship: Partner extensively with functional users and technical teams across the University to recommend optimal solutions, ensure best practices are adopted, and actively mentor junior staff and team members.