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# Product Owner

- **Company:** Loyal Guru
- **Location:** Barcelona, Spain
- **Contract:** Permanent contract
- **Skills:** Sql Data Warehouse, Artificial Intelligence, Data Analysis, Confluence, JIRA, BigQuery, SQL Databases, Information Technology
- **Published:** October 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7e9bf9c413702a82

## About the Role

* Organized and methodical: you keep backlogs, specs and documentation tidy, follow a process and close what you open.
 * Clear communication: you explain priorities and decisions simply, in English and Spanish, to engineers, Customer Success and clients alike.
 * Motivated to guide teams: you enjoy leading a team towards a goal, keep people aligned and take ownership when things get stuck.
 * Smart and driven: you learn fast, you're curious and you want to grow with the role.
 * Engineering background: a degree in engineering, computer science, maths or a similar technical field.
 * 3-5 years of experience as a Product Owner, Business/Data Analyst or in a similar role working with engineering teams.
 * Solid SQL: you write joins, aggregations and window functions on your own and can tell when a number looks wrong.
 * Hands-on: you're happy to go into the detail yourself, from a query to building a dashboard, instead of only delegating.
 * Strong logical thinking: you break a problem into steps and find the root cause instead of the first plausible answer.

Nice to have

 * Experience with BigQuery or another cloud data warehouse.
 * Experience with BI tools (building or validating dashboards) is a strong plus.
 * Knowledge of loyalty programs (points, tiers, rewards), CRM, promotions or retail data.
 * Experience with Jira and Confluence.
 * Basic Python for data checks or small automations.

## Description

Loyal Guru is an AI-driven loyalty and promotions platform for enterprise retailers. We're hiring a Technical Product Owner with an engineering background who is comfortable writing SQL and digging into data.

The role has two phases:

 * Phase 1 (4-6 months): you are the Product Owner of our Loyalty Engine team, covering its PO during a leave and owning the backlog and day-to-day delivery.
 * Phase 2: you become the Product Owner of our Analytics team: you own its product roadmap and define with our clients the dashboards they need, while staying hands-on - you write queries, solve data support cases, and validate or even build dashboards when needed.

What you'll do

Phase 1 - Product Owner, Loyalty Engine

 * Guide the team day to day: set clear priorities, unblock people and keep everyone focused on the same goal.
 * Own and prioritize the team's backlog, keeping it clear, sized and ready for the next sprint.
 * Write user stories with acceptance criteria that engineers can build and QA can test.
 * Run the team's ceremonies (refinement, planning, review) together with the engineering lead.
 * Be the link between engineering, Customer Success and clients: clarify requirements and keep stakeholders updated.
 * Follow up on incidents and post-mortem actions so nothing stays open without an owner.

Phase 2 - Technical Product Owner, Analytics

 * Own and define the Analytics product roadmap: work with our key retail clients and internal stakeholders to decide which dashboards, data models and data exports to build, based on their business needs.
 * Write SQL queries (BigQuery) to answer client and internal questions, investigate data issues and check numbers.
 * Go down to the detail whenever a problem needs it, from the roadmap to a single query or one client's data.
 * Solve or triage analytics support tickets before they reach engineering.
 * Validate new and changed dashboards against the source data before they go to clients, and build one yourself when the team needs it.
 * Write clear functional specs and document how each metric is calculated.