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# IT Operations Technician / Engineer

- **Company:** Tellusicom INC
- **Location:** Chicago, IL, United States
- **Experience:** Starter
- **Salary:** $42,000 - $54,000
- **Contract:** Permanent contract
- **Skills:** Data Centers, Information Technology Operations, Linux Commands, Networking Basics, Routing, Server Administration, TCP/IP, Information Technology
- **Published:** October 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9ba089baf6c4a031

## About the Role

* Recent graduates are welcome. A degree in an IT-related field or 0-3 years of professional IT experience is acceptable.
 * Strong communication skills in both Chinese and English. Additional language skills are a plus. The company primarily serves Chinese clients.

Preferred Qualifications

 * Basic networking knowledge, including the TCP/IP protocol suite and fundamental routing and switching concepts.
 * Basic server knowledge and familiarity with the Linux command-line interface (CLI).
 * Willingness to travel domestically and internationally as needed.
 * Ability to work effectively under pressure and occasionally work overtime.

Job Types: Full-time, New-Grad

## Description

* Coordinate with team members to identify issues, manage tickets, troubleshoot equipment problems, and provide on-site support for server maintenance.
 * Occasionally participate in on-site project implementation, including installation, cabling, switch configuration, and acceptance testing.
 * Coordinate with vendors and support teams to resolve technical issues and implement project-related solutions.
 * Assist in preparing necessary documentation in advance, including configuration scripts, cable connection lists, and project/service acceptance reports.
 * Prepare daily, weekly, monthly, quarterly, or client-level reports as required.
 * Manage the receiving and issuing of warehouse parts.
 * Maintain warehouse inventory, conduct stock checks as required, and support the delivery of parts to data centers.