> Markdown version of [/jobs/ext/4230939-system-support-engineer](https://www.wearedevelopers.com/jobs/ext/4230939-system-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# System Support Engineer

- **Company:** Kyocera Global
- **Location:** United States
- **Experience:** Expert
- **Salary:** $95,000 - $122,000
- **Contract:** Permanent contract
- **Skills:** Macintosh Computers, Unix, Desktop Publishing, Desktop Computing, Guidewire PolicyCenter, Network Support
- **Published:** October 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d0f8eb2478551ed2

## About the Role

+ Minimum 5 years working in a technical background with particular emphasis in color imaging, digital black and white and wide format.

 + Minimum 5 years technical experience within the office product industry.

 + Experience with computers (Macintosh, PC and Unix) and networks.

 + Working knowledge of document editing and desktop publishing applications. Prior training on color and digital black and white controllers is also highly desirable.

 + Physical requirements: Occasionally lift and/or move up to 50 lbs., kneeling, lifting, bending, standing for long periods of time.

 + Company paid relocation is not provided. Employee must be willing to self-relocate.

 + Valid driver's license.

 + Ability to travel 75% (includes overnight).

Preferred:

 + Bachelor's degree

 + Prior production print service experience

 + CNE or MSCE certification is highly desirable.

 + Prior training on color and digital black and white controllers is also highly desirable.

## Description

+ Schedule and coordinate networking support, including sales support prior to the sale, during installation in conjunction with the Technical Department, and the dealership.

 + Actively manage the dealer technical support in the assigned area through effective communication with the dealer network, field sales staff and Dealer Technical Departments.

 + Provide pre-sales and post sales field support to dealers on digitally integrated products. This will include follow-up training sessions, presentations and participating in sales calls to assist with networking and software related questions.

 + Provide feedback on all training conducted and dealer visits. To also assist in the development of new training or support programs and enhancement of field/dealer networking support.

 + Maintain regional showrooms as directed by the Regional Technical Manager.