> Markdown version of [/jobs/ext/4232007-seniorengineer-miscrosoft-windows-microsoft-servers-rds-touch-services](https://www.wearedevelopers.com/jobs/ext/4232007-seniorengineer-miscrosoft-windows-microsoft-servers-rds-touch-services). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# SeniorEngineer - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

- **Company:** HCL America, Inc.
- **Location:** United States
- **Salary:** $55,000.0 - $60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Data Centers, Disaster Recovery, Ethernet, Monitoring of Systems, Networking Hardware, IP Addressing, Internet Small Computer System Interface (ISCSI), Python (Programming Language), Microsoft Servers, NetApp Applications, Windows PowerShell, Remote Desktop Services, Runbook, Transmission Control Protocol (TCP), Virtual Local Area Networks, Backup and Restore, Information Technology, Data Management, Servicenow
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ac481303c9f8e3e6

## About the Role

* Basic understanding of hardware and data center components: o Compute servers o Network devices o Storage systems (fundamental level) * Foundational knowledge of Ethernet and TCP/IP networking: o IP addressing o VLAN basics o Switch fundamentals * Awareness of storage concepts and protocols: o iSCSI o NFS o SMB (conceptual understanding) Storage & Backup Exposure * Basic understanding of Block, File (NAS), and Object storage concepts. * Awareness of enterprise storage platforms (NetApp, Dell EMC, HPE - exposure level). * Basic knowledge of backup and restore concepts and disaster recovery fundamentals. * Understanding of performance, availability, and capacity monitoring concepts. Automation & Tools * Introductory exposure to scripting or automation (Python or PowerShell - basic level). * Awareness of monitoring tools and alerting concepts. * Basic working knowledge of ticketing tools such as ServiceNow or Remedy (or equivalent).

Must Have Skill

Microsoft Windows,MS Remote Desktop Services (RDS),Touch Services,Video/Telepresence - Others

## Description

Storage & Backup Engineer (Fresher / L1) We are looking for enthusiastic fresh graduates or early career professionals who want to build a career in IT Infrastructure with a focus on Storage, Backup, and Data Center Operations. The role provides hands-on exposure to enterprise environments while working closely with senior engineers following ITIL processes and best practices., * Follow quality standards, regulatory requirements, and company policies in all assigned tasks. * Support IT Infrastructure operations using ITIL processes (Incident, Service Request, Change, Problem) under supervision. * Assist in handling incidents, service requests, and changes, adhering to defined processes and SLAs. * Support Major Incident activities by assisting senior engineers with diagnostics and documentation. * Ensure a positive customer experience through timely response, quality execution, and clear communication. * Assist in building and maintaining test / lab environments for validation and learning. * Participate in testing, audits, and process reviews as required. * Support project deliverables by executing assigned tasks within defined timelines and quality standards. * Assist with day to day infrastructure operations across compute, network, and basic storage environments. * Maintain operational documentation and update SOPs / runbooks where required.