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# Desktop Support I

- **Company:** Calvary Chapel
- **Location:** Melbourne, FL, United States
- **Experience:** Starter
- **Salary:** $37,440.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Wide Area Networks
- **Published:** October 11, 2026
- **Apply:** https://www.juju.com/job/16_0aa301da

## About the Role

· Must have good technical understanding and ability to pick up new tools quickly (1 Peter 4:10)
· Computer Skills including Windows 11 basic troubleshooting
· Maintain confidentiality of all personal and company information
· A+ Certification preferred
· Possess excellent writing and language skills; ability to effectively communicate information and ideas in written and graphical format
· Efficient task switching ability
· Ability to work independently and/or as part of team (2 Timothy 2:15)
· Attention to detail
· Basic troubleshooting of LAN/WAN
· Basic printer troubleshooting
· Desire to learn new tasks (Galatians 6:9)

## Description

This position is responsible for handling low-level support of service requests for Calvary Chapel, setup, removal and maintenance of end user workstations, Wednesday and weekend service needs, and meeting company and user requirements., · Efficiently handle support requests via telephone, email, helpdesk ticketing system, and in-person, ensuring timely resolution of technical issues (Mark 10:45)
· Prioritize, identify, and escalate help desk tickets as necessary to ensure prompt resolution (1 Corinthians 14:40)
· Deliver friendly, courteous, and high-quality IT support to all users, including staff and volunteers (Matthew 5:16)
· Accurately document actions taken during ticket resolution and ensure issues are resolved efficiently
(1 Peter 4:10)
· Function as a productive part of the church staff, attending staff meetings and contributing to team goals
· Other duties as assigned by supervisor(Colossians 3:23), · Calvary Chapel must be your home church with regular attendance
· Keep the ministry in the forefront of all you do, with a servant heart and optimistic attitude
· (Philippians 2:3)
· Conduct yourself in a manner that reinforces the core values and mission of Calvary Chapel and agree to our Statement of Faith
· Function as a productive part of the church staff and attend staff meetings in coordination with direct supervisor

· Demonstrate a mature, ongoing personal relationship with Jesus through spiritual and moral integrity
· Strong commitment to the vision and mission of Calvary Chapel Melbourne (John 13:34-35)
· Fruit of the Spirit is consistently displayed in your life, as a reflection of God's love to colleagues and visitors (Galatians 5:22-23)