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# Desktop Support Engineer

- **Company:** Stellar Professionals
- **Location:** Sanford, NC, United States
- **Experience:** Expert
- **Contract:** Contract
- **Skills:** Active Directory, Computer Networks, Computer-Generated Imagery, Data Migration, Network Connections, Network Protocols, Citrix Systems, Peripherals, Computer Equipment, Servicenow, User Accounts
- **Published:** October 21, 2026
- **Apply:** https://www.dice.com/job-detail/d1013ed9-74de-40a2-a4b6-4579ad5de8da

## About the Role

* PC Hardware & Software: 7+years supporting desktop hardware, peripherals, and software environments.
 * Imaging & Deployment: 7+ years creating images, deploying PCs, and software installation.
 * Data Migration: 7+ years migrating user data and profiles across machines.
 * Printer & Peripheral Setup: 7+years installing and troubleshooting local and network printers.
 * Service Desk Tooling: 7+ years hands-on experience using ServiceNow.
 * Documentation: 7+ years creating operational documentation and SOPs.
 * Networking & Protocols: Solid understanding of networking protocols and infrastructure troubleshooting.
 * Mobility: Willingness and ability to travel locally within the Sanford area as needed.

## Description

* Provide Tier 2/3 desktop support, troubleshooting hardware, software, peripherals, and network connectivity.
 * Perform computer imaging, software installation, and workstation deployments.
 * Install, configure, and troubleshoot local and network printers.
 * Execute user profile and data migrations during hardware refresh cycles.
 * Manage user accounts, server permissions, and data restores (Active Directory, Email, Citrix).
 * Lead field projects, mentor junior technicians, and document technical processes/SOPs.