> Markdown version of [/jobs/ext/4236283-systems-administrator-i](https://www.wearedevelopers.com/jobs/ext/4236283-systems-administrator-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator I - **Company:** The Smart - **Location:** Lake Buena Vista, FL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, Application Firewall, Microsoft Online Services, VoIP, Ubuntu (Operating System), Command-Line Interface, Cloud Computing, CompTIA Network+, CompTIA Security+, Cyber Security, Information Systems, Computer Networks, System Configuration, Dynamic Host Configuration Protocol, Desktop Computing, Linux, Network Address Translation, Disaster Recovery, Domain Name System (DNS), Github, Hyper-V, Identity and Access Management, Issue Tracking Systems, IT Management, Inventory Management Software, Virtual Private Networks (VPN), Microsoft Office, Microsoft Operating Systems, System Center Configuration Manager, Windows Servers, Performance Tuning, Windows PowerShell, Proprietary Software, Remote Desktop Services, Azure Active Directory, Microsoft SharePoint, Software Systems, System Testing, TCP/IP, Virtual Local Area Networks, Virtualization Technology, Wide Area Networks, Wireless Networks, Network Routers, Firewalls (Computer Science), Microsoft InTune, Information Technology, Deployment Automation, Patch Management, Laptops, Veeam, Cisco, Windows Client, Vulnerability Analysis, Vmware - **Published:** October 15, 2026 - **Apply:** https://www.thejobnetwork.com/job/97c4529d-957e-4996-93e9-6a6b1f2b5d92/systems-administrator-i ## About the Role * A vital interest in contributing to the success of the department's and company's goals and strategic vision * Competency and experience in Microsoft Office * Ability to quickly learn proprietary software and work with cloud-based technology * Eagerness to adapt existing processes to new, improved systems * Excellent organizational skills, time management, initiative, attention to detail, accuracy, follow-through, and problem-solving skills * Well-developed decision-making, analytical, and critical thinking skills, with the ability to effectively plan strategically to determine company, department, or unit objectives * Exceptional customer service and communication skills, with the ability to communicate both verbally and in writing to explain complex situations in simple terms * Ability to multi-task and accomplish tasks in a fast-paced environment with minimal supervision, prioritizing and managing multiple projects with shifting deadlines and tight SLAs in an accurate and organized fashion * Ability to represent the company in a professional manner at all times * A proactive attitude within the team through mentoring and knowledge sharing * A confident team player who is highly collaborative and flexible, with the ability to effectively work cross-functionally with team members at all levels within the organization, and a vital interest in contributing to the success of the company's goals and strategic vision * In-depth knowledge of Microsoft operating systems, Active Directory, and Group Policy management * Proficiency with Microsoft Office, Windows 10/11, Microsoft 365, Active Directory, Group Policy, and PowerShell scripting * Knowledge of Azure AD, Intune, Microsoft System Center Configuration Manager (SCCM), and cloud-based technologies * Experience with virtualization technologies (Hyper-V, VMware) and managing clustered environments * Familiarity with Ubuntu/Linux systems and command-line tools * Working knowledge of networking concepts: TCP/IP, VLANs, VPNs, QoS, NAT, and port forwarding * Experience with firewall administration, switch configuration, and wireless network troubleshooting * Knowledge of endpoint management, system imaging, and deployment tools (e.g., MDT, Clonezilla) * Experience using ticketing systems and IT asset management platforms (e.g., Lansweeper) * Minimum of 2 years of hands-on experience in LAN/WAN support, desktop support, and Windows Server administration * Minimum of 2 years of experience supporting IT security solutions, including antivirus, firewalls, and identity management * Valid Driver's License with a satisfactory driving record Nice to Have * Cisco-specific firewall administration experience * Ubiquiti-specific switch configuration experience * Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience) * Industry certifications such as CompTIA Network+, Security+, Cisco CCNA, or Microsoft MCP/MCSA/MCSE * CompTIA A+ certification * Experience with Veeam or similar backup/disaster recovery solutions * PowerShell/scripting portfolio or GitHub examples * Bilingual in English and Spanish ## Description The Hosted Voice System Administrator supports the configuration, provisioning, and day-to-day administration of our cloud-based voice and unified communications platform, handling account setup, system testing, troubleshooting, and end-user support. Reporting to the Manager, VoIP Services, this role brings strong VoIP and telephony administration skills to our cloud-based voice deployments, working closely with engineering, NOC, and field services teams to keep our hosted voice services running reliably for customers. We instill confidence every day by delivering reliable solutions and brilliant service, and this role is central to keeping that promise for our hosted voice customers. What the Role Involves * Providing Tier 1 and Tier 2 support for end-user IT service requests via phone, in person, remote desktop tools, and ticketing systems * Assisting with the administration and maintenance of Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy * Supporting and maintaining virtualization platforms, including Hyper-V and VMware, and assisting with server provisioning, patching, and performance tuning * Monitoring, maintaining, and troubleshooting local and wide area network infrastructure (LAN/WAN), including Cisco and Ubiquiti switches, routers, and firewalls * Assisting with the administration of Microsoft 365, Azure AD, Intune, SharePoint, and Exchange Online * Supporting the deployment, imaging, configuration, and troubleshooting of Windows and macOS desktops, laptops, printers, and mobile devices * Performing routine maintenance and updates on IT systems, ensuring uptime, security, and performance * Participating in IT security operations, including endpoint protection, patch management, vulnerability assessments, and access control * Supporting asset lifecycle management, including procurement, imaging, deployment, inventory tracking, and decommissioning * Researching hardware and software solutions and assisting with procurement and vendor quote analysis * Maintaining documentation related to infrastructure, system configurations, procedures, and troubleshooting guides * Assisting IT leadership with planning and implementing projects, capacity planning, and contributing to the annual IT budgeting process * Collaborating with internal departments and external vendors on IT-related initiatives * Contributing to various projects with minimal supervision, including aiding other departments and team members, as directed