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# Test Center Administrator

- **Company:** Robert Half
- **Location:** Grand Rapids, MI, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Software Documentation
- **Published:** October 22, 2026
- **Apply:** https://dejobs.org/x/x/9F7B73AF36574B698A4A6B2E93810F68/job/

## About the Role

* Communicate effectively with internal contacts and external customers regarding appointments, policies, and follow-up needs. Requirements * Prior experience in customer service, front-desk support, or a similar client-facing administrative role.

 * Strong ability to handle service-related questions and resolve concerns in a calm and detail-focused manner.

 * Accurate data entry skills with close attention to detail and recordkeeping quality.

 * Proficiency with Microsoft Outlook, Microsoft Word, and Microsoft Excel.

 * Excellent verbal and written communication skills.

 * Ability to manage multiple tasks in a structured environment while maintaining a courteous and consistent approach.

 * Dependable attendance and the ability to follow established procedures consistently. TalentMatch®

## Description

Description We are looking for a dependable Test Center Administrator to support a busy testing environment in Grand Rapids, Michigan. This Contract position is ideal for someone who enjoys helping people, maintaining accuracy, and creating a detail-oriented experience for every visitor. The person in this role will combine strong customer service skills with careful administrative support to keep daily operations organized and efficient.

Responsibilities:

 * Welcome test takers and visitors, provide clear instructions, and ensure a positive on-site experience from arrival through completion.

 * Coordinate daily check-in and scheduling activities while maintaining an orderly and secure testing environment.

 * Enter and update candidate and appointment information with a high level of accuracy in internal systems and records.

 * Respond to customer questions, address service concerns promptly, and resolve routine issues with tact and care.

 * Prepare, review, and organize testing documentation and administrative materials using Microsoft Outlook, Word, and Excel.

 * Monitor adherence to testing procedures and site guidelines to help maintain compliance and consistency in operations.