> Markdown version of [/jobs/ext/424135-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/424135-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Engineer - **Company:** Akur8 - **Location:** Paris, France (Remote available) - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Bash Shell, Business Software, Software as a Service, Domain Name System (DNS), Ethernet, Information Technology Operations, Internetworking, Virtual Private Networks (VPN), Python (Programming Language), Networking Basics, Windows PowerShell, Wi-Fi Technology, Scripting, Okta, Workspace ONE, Slack, Atlassian Tools, Laptops, Gsuite, User Administration, User Accounts, Vmware - **Published:** June 12, 2026 - **Apply:** https://fr.indeed.com/viewjob?jk=09b8e0085e1ebc68 ## About the Role Do you have experience in VPN?, * 1+ year of experience in IT Support, Help Desk, Workplace IT, or a similar role. * Basic scripting or automation skills (Bash, PowerShell, Python, or similar). * Have hands-on experience troubleshooting macOS and Windows environments. * Possess a basic knowledge of network fundamentals (Wi-Fi, Ethernet, VPN, DNS, Internet connectivity) * Have experience managing user accounts and permissions within modern SaaS environments. * Fast learner who enjoys adopting new technologies and improving processes. * Have excellent communication and interpersonal skills with a strong customer-service mindset. * Fully fluent English, both written and spoken, and are comfortable working in a multicultural, international environment Bonus Skills * Experience with VMware Workspace ONE or other Mobile Device Management (MDM) solutions. * Familiarity with Google Workspace, Microsoft 365, Okta, and Atlassian products. * Experience supporting a hybrid or international workforce. IMPORTANT: You must possess an employment status that will allow work from our offices in France. As a newcomer, you'll be joining a diverse, highly skilled and motivated team, with a strong Tech DNA, colleagues that are eager to share their knowledge and passion. We care about strong teamwork and a positive day-to-day environment. The team regularly connects through optional activities such as team lunches, sports, karaoke, or occasional after-work gatherings. ## Description As Akur8 continues to expand globally, we're looking for an IT Support Engineer with a strong expertise in multi-country payroll and HR operations to help improve our operational excellence and compliance across all our entities (France, Canada, USA, UK, Japan, Italy, Germany, Spain and growing). This role sits at the intersection of technical expertise, employee experience, and operational rigor. You will interact with teams across the company and collaborate closely with our Security team to keep Akur8's infrastructure robust and compliant. As an IT Support Engineer, you will: * Provide day-to-day technical support for employees, troubleshooting hardware, software, and access-related issues. * Manage user accounts and permissions across platforms including Okta, Google Workspace, Microsoft 365, Slack, and other business applications. * Deploy, configure, and maintain laptops (macOS & Windows) and mobile devices (iPhone & Android) throughout employee lifecycle processes. * Lead IT onboarding and offboarding activities, including account provisioning, equipment management, and employee training on IT tools and best practices. * Maintain accurate hardware and software inventories and ensure asset lifecycle tracking. * Support unified communications and meeting room technologies across all Akur8 offices. * Collaborate with the Security Team to implement and maintain IT security standards, policies, and best practices. * Contribute to the continuous improvement of IT processes, documentation, and end-user experience. Joining Akur8 as an IT Support Engineer means tackling exciting challenges such as: * Supporting a rapidly growing and internationally distributed team. * Contributing to the evolution of IT operations and security practices. * Working with modern workplace technologies in a fast-paced, innovative environment. * Having a direct impact on employee productivity and experience across the organization. We're looking for a proactive and service-oriented IT professional who enjoys solving problems and helping others succeed. ## Related Videos - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)