> Markdown version of [/jobs/ext/4244081-mid-level-help-desk-support-technician](https://www.wearedevelopers.com/jobs/ext/4244081-mid-level-help-desk-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mid-level Help Desk Support Technician - **Company:** Chenega Corporation - **Location:** Washington, DC, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Software Applications, System Configuration, Local Area Networks, Enterprise Software Applications, Peripherals, SC Clearance, Computer Equipment - **Published:** October 23, 2026 - **Apply:** https://www.dcjobsite.com/job.asp?id=3466647753&tx=JL2923FFG&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) * Associate degree or bachelor's degree (preferred) from an accredited institution OR * High school diploma or GED equivalent and an additional 5+ years of experience can be substituted for a degree. * Mid-level with 3+ years of experience. * IT Certifications: CompTIA Certification A+, Network+, or Security+ Secret clearance ## Description Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The Mid-level Help Desk Support Technician provides support to distributed PC/networking environments, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation and configurations., * Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. * Install and test personal computers, printers, and other peripherals, configure the operating system, and load shrink-wrap programs, and other application software programs. * Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software. * Other duties as assigned.