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# Data Center Technician

- **Company:** CYNET SYSTEMS INC.
- **Location:** Indianapolis, IN, United States
- **Experience:** Expert
- **Salary:** $39,520.0 - $49,920.0
- **Contract:** Permanent contract
- **Skills:** Software Documentation, Data Centers, Data Center Infrastructure Management (CIM), Desktop Computing, Network Connections, ServiceNow IT Service Management, Connectivity Problems, Storage Technologies, Information Technology, Network Support, Hardware Infrastructure
- **Published:** October 3, 2026
- **Apply:** https://www.careerjet.com/jobad/us75c3e7870b92446976430b07ccc7c58c

## About the Role

* High School Diploma or equivalent required; Associate Degree in Information Technology or related field preferred.
 * 1-3 years of experience in a data center, telecommunications, network support, or IT infrastructure environment.
 * Experience working in data centers, MDFs, or IDFs.
 * Experience installing and supporting network, server, and storage hardware.
 * Experience patching and troubleshooting copper and fiber optic cabling.
 * Familiarity with rack elevations, cable management, and asset tracking.
 * Basic understanding of networking, server hardware, and physical infrastructure.

Physical Requirements:

 * Ability to lift 50 lbs or more.
 * Ability to work on ladders, in racks, and in data center environments.
 * Ability to distinguish cable colors and labels accurately.
 * Ability to provide off hour support for incidents and planned maintenance activities.

Additional Qualifications:

 * Familiarity with ServiceNow ticketing system.
 * Proven experience in providing IT support in an office environment.
 * Strong problem-solving skills and attention to detail.
 * Basic understanding of audio/visual room support.
 * Excellent communication and interpersonal skills.
 * Ability to work independently and as part of a team.

Physical Requirements(Due to nature of job, The candidate must have):

 * Ability to lift 50 lbs or more.
 * Ability to work on ladders, in racks, and in data center environments.
 * Ability to distinguish cable colors and labels accurately.
 * Ability to provide off hour support for incidents and planned maintenance activities.

## Description

This position is responsible for supporting the operation and maintenance of data centers, MDFs, and IDFs. The role performs hands-on installation, cabling, equipment support, documentation, and troubleshooting activities while ensuring infrastructure is maintained according to company standards., * Rack, stack, cable, label, and decommission servers, network, and storage equipment.

 * Install, patch, and troubleshoot copper and fiber optic cabling.
 * Support MDF and IDF infrastructure, including patch panels, switches, and structured cabling.
 * Maintain rack elevations, cable records, and asset information within the DCIM platform.
 * Perform basic troubleshooting of cabling, network connectivity, and hardware issues.
 * Assist with equipment moves, adds, and changes.
 * Escort vendors and contractors in data center and telecommunications spaces as required.
 * Maintain organized racks, cable management, and documentation standards.
 * Support maintenance activities and infrastructure projects.
 * Coordinate with business and vendors to schedule patching and maintenance downtime.
 * Provide on-site and technical support to users, addressing IT issues related to hardware, software, and network connectivity.
 * Manage asset inventory, including tracking, updating, and maintaining records of IT equipment.
 * Perform imaging and refreshing of computers and other devices to ensure they are up-to-date and functioning properly.
 * Troubleshoot and resolve common IT issues, such as printer problems, software errors, and network connectivity issues.
 * Assist in the setup, maintenance, and troubleshooting of audio and video equipment, including projectors, microphones, and video conferencing systems.
 * Support live events by operating AV systems and addressing any technical issues that arise.
 * Collaborable with senior technicians and IT staff to resolve complex issues and improve support processes.
 * Provide excellent customer service by addressing client inquiries and concerns promptly and professionally.
 * Maintain accurate records of support requests, resolutions, and equipment maintenance.