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# Data Center Technician | Network Support & Live Troubleshooting | Hyperscale Data Center

- **Company:** TEAM Inc.
- **Location:** Cheyenne, WY, United States
- **Salary:** $41,600.0 - $66,560.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Computer Networks, Data Centers, Networking Hardware, Network Troubleshooting, Network Monitoring, Coax, Bicsi, Information Technology, Network Support, Hardware Infrastructure, Network Server
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ba3dfbe390fdd1d7

## About the Role

* Hands-on experience installing devices and cabling into live server racks using copper, power, and fiber, and patching fiber/copper cables from network racks to servers with limited supervision
 * Minimum 1year of hyperscale data center experience
 * Able to terminate a jack, pull cable, and work a 90-degree bend proficiently with limited supervision
 * Can install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cabling systems proficiently, including with Fluke DSX-600/8000 cable certifiers
 * Comfortable with live network troubleshooting fundamentals, identifying issues with uplinks, downlinks, ports, and connectivity, and working directly with network engineers to resolve them
 * Proficient with Excel and standard computer systems to log test results, monitor network activity, and maintain accurate documentation
 * Able to work on ladders and use power tools; able to lift, carry, and set up a 50-pound box or ladder
 * Must own a complete set of personal low voltage hand tools (snips, strippers, screwdrivers, wrenches)
 * Available to work 2nd or 3rd shift, overtime, and under deadline pressure
 * Must pass a 7-year criminal background check, pre-employment drug screen, and physical
 * Valid driver's license, reliable transportation, and current auto insurance
 * Professional working proficiency in English, written and verbal

This Role Is Probably Not Right For You If

 * You don't have experience with low voltage cabling or live rack-and-stack work
 * You're a pure remote NOC/help desk background without hands-on hardware and cabling experience on-site
 * You're not comfortable working inside a restricted-access, live production environment under NDA
 * You're not comfortable being on the road constantly - this is a 100% travel position with typical trips home about once a month while a project is active

Preferred

 * BICSI Technician or Installer certification, Copper or Optical Fiber
 * Manufacturer certifications for installation and maintenance (Fluke, Fujikura, Sumitomo, Corning, Hilti)
 * High school diploma, * hyperscale data center : 1 year (Required)

## Description

* Perform installation, troubleshooting, and maintenance of data center hardware, including servers, switches, and related network equipment
 * Conduct live network triage and fault isolation, including issues with uplinks, downlinks, ports, and connectivity
 * Interface directly with network engineers and project teams to test, validate, and resolve network and hardware issues
 * Install, replace, and support network components such as SFPs and other interfaces

Installation & Cable Management

 * Execute rack and stack activities, route fiber and copper cable, and install equipment correctly in active data center environments
 * Clean and inspect fiber end-faces to maintain quality and performance standards

Documentation & Reporting

 * Monitor network activity and review port status using data center systems and tools
 * Create, update, and manage Excel spreadsheets for network mapping, tracking, and reporting
 * Maintain accurate documentation and communicate findings to data center project managers, engineers, and customers

Site & Safety Compliance

 * Follow established grounding standards, safety protocols, and data center best practices
 * Handle sensitive customer information in compliance with NDAs, security policies, and restricted-access requirements
 * Support multiple job sites as needed, staying organized and consistent across different environments