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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # NetSuite / Salesforce / FloQast Administrator - **Company:** Kayak Software Corporation - **Location:** Cambridge, MA, United States - **Experience:** Experienced - **Salary:** $85,000 - $100,000 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Application Programming Interfaces (APIs), Basic Access Authentication, System Configuration, Data Synchronization, Netsuite, Role-Based Access Control, Salesforce.Com, User Provisioning Software, File Transfer Protocol (FTP), Enterprise Software Applications, Boomi, Zapier, Suitescript, User Administration - **Published:** October 12, 2026 - **Apply:** https://startup.jobs/financial-systems-analyst-kayak-com-10444183 ## About the Role * 2-4 years of hands-on administration experience with NetSuite, Salesforce, and/or Expensify (or similar ERP/CRM/expense platforms) - OR strong ERP/CRM administration fundamentals elsewhere plus genuine enthusiasm for going deep on NetSuite specifically. We'd rather hire for curiosity and a learning mindset than a perfect checklist of prior tools. * Familiarity with (or eagerness to quickly learn) NetSuite's configuration layer: saved searches, SuiteFlow, roles/permissions, custom fields and records, and at least reading-level comfort with SuiteScript. * Working knowledge of basic system integrations (API/SFTP, or iPaaS tools like Celigo/Workato/Boomi) and comfort troubleshooting data sync issues. * Real attention to detail - the kind that notices a saved search is returning one extra row before it becomes a finance reporting problem. * Solid Excel/Google Sheets skills; comfort building reports and saved searches. * Clear communicator who can support non-technical end users and explain system issues in plain language. * Familiarity with basic finance/accounting workflows (AP, expense management, order-to-cash) is a plus but not required. * Bachelor's degree in a related field, or equivalent practical experience; NetSuite/Salesforce admin certifications (e.g. NetSuite SuiteFoundation, Salesforce Administrator) are a plus and a good signal of the self-directed learning this role rewards. ## Description KAYAK is looking for a NetSuite / Salesforce / FloQast Administrator to join our Enterprise Applications team within Finance. You'll be the day-to-day owner of configuration, user administration, and integration health across our core finance and revenue systems - the person who actually knows why a saved search broke, why a workflow stalled, or why a sync between NetSuite and Salesforce didn't fire. This role rewards curiosity and precision: you don't need to arrive as a NetSuite expert, but you do need to want to become one, and you need to be the kind of person who double-checks a config change before it touches production. You'll work closely with Finance, Accounting, Sales Ops, and Engineering, and partner with senior systems analysts and architects on the bigger roadmap items - but the daily craft of keeping these systems accurate, well-documented, and running smoothly is yours. This role will be required to work from our Cambridge, MA office at least 3 days per week. In this role, you will: * Administer day-to-day configuration of NetSuite, Salesforce, FloQast and Blackline: user setup/deactivation, roles and permissions, saved searches, SuiteAnalytics workbooks/dashboards, Salesforce flows and validation rules, troubleshooting issues within Salesforce. * Serve as backup administrator for Expensify, supporting user provisioning, system configuration, synchronization issues, and end-user troubleshooting * Build and maintain NetSuite SuiteFlow workflows and troubleshoot existing SuiteScript customizations - you don't need to write scripts from scratch on day one, but you should be comfortable reading one, tracing what it does, and knowing when to escalate to a developer. * Triage and resolve support tickets from Finance and general employees related to expense reports, financial records, and account access, digging into root cause rather than just closing the ticket. * Monitor and troubleshoot integrations between NetSuite and Salesforce - including iPaaS/middleware tools and direct API/SFTP data feeds - escalating to engineering when needed. * Support month-end and quarter-end close by ensuring system data accuracy, running reports, and resolving reconciliation discrepancies. * Support the month-end close by managing file-based data transfers to the external reporting platform, validating successful loads, and troubleshooting exceptions with the Reporting team * Perform sandbox testing and validate NetSuite's release upgrades against existing customizations and integrations before anything touches production. * Maintain user access lists and perform basic access reviews to support audit, SOX, and compliance needs. * Create and maintain clear documentation, quick-reference guides, and training materials - you take pride in writing something a new teammate could actually follow without asking you a follow-up question. * Partner with senior systems analysts/architects to implement approved process changes and provide hands-on support during testing and hypercare for larger rollouts, without owning roadmap prioritization.