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# Part-Time IT Support Technician

- **Company:** Polyhose Incorporated
- **Location:** Cape Fear, NC, United States
- **Contract:** Internship / Graduate position
- **Skills:** Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), IP Addressing, Virtual Private Networks (VPN), Network Monitoring, TCP/IP, Virtual Local Area Networks, Wireless Networks, Network Switches, Computer Networking Systems, Break Fix, Peripherals, Firewalls (Computer Science), Information Technology, Patch Management, Laptops, Firewall Services Module, Power over Ethernet
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=70254a23133d3102

## About the Role

* Currently pursuing or have completed a degree in Information Technology, Computer Science, or a related field.
 * Hands-on experience troubleshooting computers, software, and peripherals through coursework, projects, internships, or employment.
 * Basic understanding of TCP/IP, DNS, DHCP, VLANs, and IP addressing.
 * Familiarity with wired and wireless networks, VPNs, firewalls, and switches.
 * Ability to explain technical issues clearly and provide patient, professional support.
 * Dependability, attention to detail, and willingness to take ownership of assigned tasks.

Preferred: Familiarity with cloud-managed networking, backups, antivirus/endpoint protection, and patch management.

## Description

We welcome current students and recent graduates with relevant coursework, practical technical skills, and a willingness to learn.

 * Install, configure, and troubleshoot desktops, laptops, and peripherals.
 * Set up and maintain printers, scanners, and multifunction devices.
 * Install and update operating systems and software, including managing licenses.
 * Diagnose hardware issues and coordinate repairs or replacements with vendors.
 * Troubleshoot wired and wireless connectivity issues and support VPN access.
 * Support network switches, including ports, VLANs, and Power over Ethernet (PoE).
 * Assist with firewall configuration, rules, and security policies.
 * Monitor network devices and respond to alerts and connectivity outages.
 * Support backups, endpoint protection, and software updates as needed.