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# Implementation Engineer

- **Company:** NASCENT Technology
- **Location:** Charlotte, NC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Testing (Software), JIRA, Issue Tracking Systems, Test Scripts
- **Published:** October 16, 2026
- **Apply:** https://www.juju.com/job/2_163954677

## About the Role

* Education: Bachelor's degree in technology, IT, engineering or related fields (or equivalent experience).
 * Experience: 3+ years in a manufacturing/production environment., * Experience in rail, intermodal, port or logistics technology.
 * Familiarity with ticketing systems (e.g., JIRA). xrbllit

Preferred Location:

 * In-person role in Charlotte, North Carolina.
 * Some travel required (up to 15%).

## Description

This position is responsible for developing and managing technical release documentation; test reports/processes, metric reports as related to product defects and assembly build, test documentation for manufacturing of NASCENT products based on engineering design specifications. The candidate will maintain all quality process documentation and audit manufacturing/engineering/field services for adherence to defined processes and develop and maintain quality performance metrics. As Hardware Quality Implementation Engineer, you will coordinate between manufacturing and engineering to evaluate root cause and define corrective action when necessary. You will be responsible to give precise direction to co-workers assisting in the installation, troubleshooting and triage processes of hardware related issues, equipment maintenance, and maintain organized data and adjust to unforeseen factors in real time., * Establishing, implementing, and maintaining a quality management system (QMS).

 * Root cause analysis and implementation of corrective action for process / product related concerns and defects.
 * Validation and implementation of test equipment requirements and processes.
 * Responsible for continuous improvement activities to enhance the quality management system, such as 5S, Kaizen LEAN methods, etc.
 * Develop training processes to build quality awareness across all affected departments.
 * Interface with Engineering, Manufacturing, and Field Services to ensure transfer of production methods for new products are in accordance with design specifications.
 * Support and inspect products and processes to ensure they comply with the relevant requirements of the quality management system.
 * Conduct/Complete audits, including creating audits, finding reports and determining proper corrective and preventive actions based on findings.
 * Analyze/Present failure, corrective action and preventive measures to respond to customer complaints.
 * Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.
 * Responsible for planning, organizing and managing the overall activities of outgoing quality functions; including vendor quality inspections, vendor approval acceptance inspections, etc.
 * Performing quality inspections/audits for customer installations; both for internal field service technicians and third-party contractors.
 * Continuously improving QA shipping/receiving inspection process and procedures.
 * Ensure timely resolution of supplier failure, corrective actions and preventive actions.
 * Manage release of engineering technical documentation to internal and external customers.
 * Hardware/software testing analysis for compatibility (i.e. - hardware Product Solution Testing).
 * Preparation and presentation of QA reports.
 * Developing, testing and evaluating project specifics with colleagues.
 * Recommending modifications following prototype development and test results.