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# Sr. Systems & Service Support Technician

- **Company:** Partners Personnel
- **Location:** Rochester, NY, United States
- **Experience:** Expert
- **Salary:** $62,400.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** 3d Models, Computer-Aided Design, System Configuration, Software Debugging, Microsoft Office, System Testing, Systems Integration, Technical Data Management Systems, Gsuite
- **Published:** October 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fcbc4749402d1dea

## About the Role

* Experience building, troubleshooting, and supporting complex electromechanical systems
 * Strong mechanical and electrical troubleshooting skills
 * Ability to read and interpret engineering drawings, schematics, and technical documentation
 * Experience with system setup, testing, calibration, and diagnostics
 * Comfortable collecting and analyzing technical data
 * Proficiency with hand tools, power tools, and general shop equipment
 * Strong written and verbal communication skills
 * Ability to work independently and collaboratively in a fast-paced environment
 * Proficiency with Microsoft Office or Google Workspace applications
 * Ability to lift up to 50 pounds
 * Valid driver's license and ability to travel as needed

Preferred Qualifications

 * Experience with industrial printing, automation, OEM equipment, advanced manufacturing, or similar technologies
 * Exposure to field service, equipment installation, and customer support environments
 * Familiarity with CAD software and 3D modeling tools
 * Experience supporting engineering development and prototype testing

## Description

The successful candidate will play a key role in equipment assembly, system integration, testing, installation, and customer support while working closely with engineering and product development teams to improve performance and reliability.

Responsibilities

 * Perform complete electromechanical assembly of industrial equipment and systems
 * Conduct system testing, troubleshooting, debugging, and verification activities
 * Calibrate and configure equipment to meet performance and quality standards
 * Prepare systems for shipment and installation
 * Support customer installations, training, commissioning, and field service activities
 * Diagnose and resolve mechanical, electrical, and system-level issues
 * Collaborate with engineering teams on product enhancements, upgrades, and new product development
 * Set up and execute engineering tests and experiments
 * Collect, analyze, and document technical data and test results
 * Perform preventive maintenance and ensure equipment is operating at optimal performance levels
 * Review and provide feedback on procedures, documentation, and Bills of Material
 * Assist with training team members on equipment operation and support procedures
 * Maintain accurate records and communicate project status effectively
 * Support continuous improvement initiatives and general production operations