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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager - Epic Cogito Business Intelligence - **Company:** Community Health System Services, LLC - **Location:** Springfield, IL, United States (Remote available) - **Experience:** Experienced - **Salary:** $130,000.0 - $160,000.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Health Informatics, Clinical Terminology Servers, Data Governance, Data Integrity, Relational Databases, SQL Databases, Data Lineage, Tools for Reporting, Epic Caboodle - **Published:** October 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fce2fc03cf1ecccc ## About the Role 2-5+ plus years' experience managing technical teams or healthcare analytics projects. * Strong proficiency in SQL and relational database structures. * Deep understanding of healthcare workflows, billing, and clinical terminology. * Track record of managing full-lifecycle business intelligence projects. Strategic Leadership & People First * Full-Cycle Talent Leader: Proven experience recruiting, mentoring, and developing high-performing, self-directed teams with a strong focus on employee engagement and retention. * Influential Communicator: Ability to build strong relationships, lead cross-functional initiatives, and influence stakeholders across multiple disciplines without direct authority. * Business & Financial Acumen: A high-integrity leader who champions innovation, manages execution seamlessly, and maintains a meticulous attention to detail. * Thrives Under Pressure: Strong organizational and problem-solving skills, with the ability to navigate tight deadlines and deliver creative solutions for clients. Epic Analytics & Governance Expertise * Epic Cogito Leadership: Deep experience leading and managing Epic Cogito business intelligence developers for a multi-entity health system or Community Connect environment. * Implementations & Modules: A proven track record of implementing Epic in new hospitals or ambulatory practices, paired with a solid understanding of downstream modules (Cadence, Ambulatory, PB, and HB). * Data Governance & Council Collaboration: Prior experience partnering with data governance committees or Epic councils, alongside the technical depth to mentor teams on security concepts. * Compliance & Trust: Deep familiarity with regulatory requirements (including HIPAA) and an absolute commitment to safeguarding sensitive data and PHI. Education: Bachelor's degree in Healthcare Information Technology, Business, Health Administration, Engineering, or a related field; equivalent relevant experience may be considered in lieu of a degree. Certifications: Preferred: Active Epic certification in the assigned application/module (Epic Caboodle and Clarity Data Models certification). ## Description * East Coast Alignment: Our core operational and collaboration hours follow the Eastern Time Zone (ET), keeping our workflows synchronized with our primary clients and systems. Why Join Us? * Mission-Driven Work: You are the "bridge" ensuring technology serves health systems and their patients when they need it most. * Autonomy & Ownership: We trust you. You'll lead projects, define success, and manage complexities with total support. * A Culture of Innovation: Have a fresh perspective? We want it. We encourage risk-taking and continuous improvement. * Continuous Growth: We fuel your "restless curiosity" with opportunities to expand your skillset and mentor others., Your Mission: As our next Manager - Epic Cogito Business Intelligence, you won't just manage workflows -you will champion a culture. You'll drive our operation to be a highly collaborative, customer-focused, and service-oriented team that delivers top-tier support across Xtensys. What You'll Do Day-to-Day: Team Leadership & Talent Development: * Empower & Mentor: Manage daily workloads, performance reviews, professional growth plans, and balanced on-call scheduling for a team of specialized analysts. * Strategic Roadmap: Define the long-term vision for Epic analytics and reporting tools at Xtensys. * Community & Stakeholders: Manage vital relationships with clinical, financial, and operational leaders, and partner with operations to drive our Citizen Developers program. Business Analytics (Cogito) * Lead the Cogito Team: Oversee the day-to-day operations of the analytics team, ensuring the delivery of high-impact operational dashboards, executive performance metrics, and standardized templates. * Data Integrity: Troubleshoot complex reporting workflows, data model inconsistencies, and integrated data errors to maintain validated profiles. Data Governance, Compliance & Auditing * Drive Governance: Oversee data governance within the reporting infrastructure, proposing updated validation workflows, data lineage policies, and standard reporting procedures. * Audit & Remediate: Conduct routine internal audits of report usage and metric definitions, preparing documentation for regulatory compliance reviews. Cross-Functional Collaboration & Project Management: * Analytics Lifecycle: Create project charters, execute structured implementation phases, and establish post-go-live reporting support plans. * Collaborative Workflows: Lead cross-functional reporting workgroups and partner with Application Managers to seamlessly optimize analytics delivery. Operational Optimization * Strategic Resource Planning: Assist the Director with annual budgeting, tracking team metrics, and justifying resource allocations. * Automation-First Focus: Identify bottlenecks to automate manual data preparation and streamline dashboard access provisioning. How Success is Measured (Performance Metrics) * Data & SLA Accuracy: Maintain a high accuracy rate on clinical/financial metrics and meet target SLAs for critical analytical insights. * Project Delivery: Meet all analytics project milestones, workgroup initiatives, and scheduled internal compliance audits on time. * Team Stability & Readiness: Drive annual team competency growth, eliminate on-call schedule gaps, and ensure new hires have correct system access on Day 1. * Compliance & SOPs: Resolve data quality findings and update reporting standard operating procedures (SOPs) annually. * Fiscal Responsibility: Deliver weekly and monthly visibility metrics while keeping operational spending strictly within the allocated budget.