> Markdown version of [/jobs/ext/4253722-director-of-information-technology](https://www.wearedevelopers.com/jobs/ext/4253722-director-of-information-technology). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Director of Information Technology

- **Company:** Debtblue, LLC
- **Location:** Richardson, TX, United States
- **Experience:** Experienced
- **Salary:** $80,000.0 - $117,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Microsoft Azure, VoIP, CompTIA Network+, Cyber Security, Domain Name System (DNS), Identity and Access Management, Information Technology Operations, Virtual Private Networks (VPN), Network Troubleshooting, Network Administration, Windows PowerShell, TCP/IP, Wide Area Networks, Wi-Fi Technology, Network Routers, Internet Protocol Telephony, Firewalls (Computer Science), Information Technology, Patch Management, Fortinet, Cloud Optimization, Cisco
- **Published:** October 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=53270483925a4304

## About the Role

This role is built for seasoned technical leaders who love uptime, clean documentation, and solving problems hands-on - and who treat every employee as a valued customer.

 * 8+ years of progressive IT experience, including 3+ years in a lead, managerial, or hands-on Director role
 * Proven experience supporting SMB environments (100-300 employees) with a lean internal IT team
 * Strong hands-on administration of Microsoft Azure, Microsoft 365, Entra ID/Active Directory, and Windows/macOS endpoint management
 * Practical expertise in office network management (Cisco, Meraki, Fortinet, or similar firewalls, switches, and Wi-Fi)
 * Direct experience with telephony or cloud contact center platforms (e.g., Five9, RingCentral, NICE CXone, or similar VoIP setups)
 * Strong skills in PowerShell scripting and network troubleshooting (TCP/IP, DNS, VPN)
 * Experience in financial services, debt settlement, or another regulated environment a plus

Educational Requirements

 * Bachelor's degree in IT, Computer Science, or a related field, or equivalent practical experience and certifications
 * Preferred certifications: Microsoft Azure Administrator, Azure Solutions Architect, CompTIA Network+/Security+, or CCNA

## Description

DebtBlue is growing, and we're looking for a hands-on Director of IT to own the technology that keeps our company running. Reporting to the Chief Technology Officer, you'll lead a lean team of two IT Support Specialists and take direct ownership of everything infrastructure-related - from desktop support and office networks to our Azure cloud environment, call center telephony, vendors, and IT security. This is a true player-coach role: you'll set the direction, roll up your sleeves, and make sure the 150-200 people who rely on our systems can do their best work every day., * Run day-to-day IT operations. Oversee desktop support for 150-200 onsite and remote employees, serve as the escalation point for complex issues, and manage hardware lifecycles, provisioning, onboarding/offboarding, and mobile device management (MDM).

 * Own the cloud and network. Manage DebtBlue's Azure environment, Microsoft 365, Entra ID/Active Directory, and backup and disaster recovery, plus office LAN/WAN, Wi-Fi, firewalls, VPNs, switches, and routers across all facilities.
 * Keep the call center connected. Ensure reliable uptime for telephony/VoIP systems, dialers, and the communication integrations our client-facing teams depend on every day.
 * Protect our systems and data. Administer core security controls including IAM, MFA, endpoint protection (EDR), and patch management; enforce security and data-protection policies that meet financial services compliance requirements; and lead remediation when incidents occur.
 * Manage vendors and spend. Oversee relationships with internet providers, hardware vendors, software licensors, and managed service providers (MSPs), and monitor licensing and cloud usage to control costs without sacrificing stability.
 * Lead and develop the team. Mentor two onsite IT Support Specialists, build a culture of ownership and prompt internal customer service, and partner with business leaders to align IT priorities with company goals.