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# Integration Support Engineer

- **Company:** Podium Corp Inc.
- **Location:** Lehi, UT, United States
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), JIRA, User Authentication, Command-Line Interface, Software Debugging, SQL Databases, Datadog, File Transfer Protocol (FTP), Postman, Zapier, Agentic-AI, Kibana, Web Api
- **Published:** October 11, 2026
- **Apply:** https://job-boards.greenhouse.io/podium81/jobs/8261515

## About the Role

* 1 year of prior experience setting up software or following technical operating procedures
 * Experience using API's and AI agents with proficiency in authentication methods
 * Experience with various tools such as Datadog, Kibana, Zapier, Tray.io, and Jira
 * Experience using Postman to interact with API's as well as experience executing command line scripts to initiate on-premise integrations.
 * Demonstrated over-achievement in managing a large work queue
 * A base understanding of SQL and being able to write queries for debugging purposes
 * Experience working directly with clients, comfortable explaining complex technical processes in a concise way to contacts in varying roles and technical aptitude at an organization
 * You will also need to be the type of person who

## Description

* You will support our clients and internal teams. The integrations you resolve are key components in the overall success plan for the clients they manage.
 * Troubleshoot & resolve challenging integration issues, ensuring customers can easily see value with Podium.
 * You will serve as an integrations expert across Podium and share customer needs for workflows to continually improve the integrations we offer.
 * You will maintain high-quality troubleshooting documentation of the integrations that we support.
 * You will be an expert in Podium's public APIs and SFTP experience.
 * Maintain a high level of communication with our clients and internal teams keeping them informed during the resolution process.
 * Reading and interpreting technical documentation for various API's, both internal and external., * Constantly invents new and better ways to get things done.
 * Is accountable to others. Your projects will be part of a larger client engagement.
 * Earns the trust of your colleagues by always keeping your commitments.
 * Keep your key stakeholders informed on the progress being made while fixing integrations.
 * Focuses on results. What you do has a clear purpose and you are not satisfied until you achieve your planned outcomes.

Why you'll love working here:

 * Podium is the best place to work to:
 + Join the leaders in AI agents
 + Unlock career-defining growth
 + Build with world-class talent
 + Make a real impact on local business