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# Technical Support Specialist, Sr

- **Company:** Entergy Corporation
- **Location:** Sterlington, LA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Monitoring of Systems, Performance Testing, Allen-Bradley Factory Automation Equipment
- **Published:** October 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d9dfd487e0e62bf9

## About the Role

Minimum Education:

 * High school diploma or GED or equivalent experience
 * Preferred:
 + Associate degree in Engineering Technology or bachelor's degree in Science in a technical field

Minimum Experience:

 * At least 6 - 8 years of power plant or relevant technical experience is preferred

Minimum Knowledge, Skills and Abilities:

 * Proficiency in all applications of the Microsoft Toolkit
 * Must possess good computer skills
 * Ability to work independent of direct supervision
 * Good communication skills also required
 * Duties often require call outs and work after normal hours
 * Be able to keep records and reports

## Description

Responsible for developing, implementing and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency and safety of the plant. Position can exist in the following environments: Plant, Plant Support, or Fleet Maintenance., * Conduct root cause analysis and prepare reports for management use

 * Provide primary or backup technical support for various plant system and processes
 * Utilize online monitoring systems and tools to analyze, trend, and monitor plant performance data in an effort to improve plant operation
 * Provide technical support to maintenance, outage, and smaller capital projects
 * Technical Lead on specific / complex projects
 * Support problem solving, equipment condition assessments and represent Entergy during shop repairs
 * Plant Support assignments may engage in diagnostic services (vibration analysis, off-line motor testing, Infra-red, performance testing, vacuum leak-detection, etc.)
 * Maintain and Monitor DCS, Mark VI, and Allen Bradley Control systems
 * Make approved logic changes in DCS
 * Oversee Alarm Management System
 * Work in conjunction with IT on any plant computer system problems
 * Train upcoming Production Techs in the DCS, Mark VI, and Allen Bradley Control Systems
 * Project management
 * Maintain the plant Relays