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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Embedded Caris Operations Manager - Maryland - **Company:** Caris Life Sciences - **Location:** United States - **Experience:** Experienced - **Salary:** $70,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Performance Tuning - **Published:** October 31, 2026 - **Apply:** https://www.careerbuilder.com/job-details/embedded-caris-operations-manager-maryland-md--08d4829f-5f51-471b-aafa-accd1b4f060e ## About the Role Embedded Systems, Operations Management, Cancer, DNA, Medicine, Artificial Intelligence (AI), Healthcare, Disease, Embedded Systems, Problem Solving Skills, * Bachelor's degree or equivalent experience * 3+ years of healthcare or diagnostics experience * 3+ years provider-facing or customer-facing experience in clinical environments * Strong problem-solving and decision-making skills in real-time situations * Understanding of clinic-based workflows and healthcare delivery environments * Ability to learn and effectively use proprietary systems and platforms * Demonstrated ability to manage complex workflows * Valid driver's license Preferred Qualifications * Oncology, molecular diagnostics, or precision medicine experience * Experience supporting physicians in clinical environments * Experience managing end-to-end case workflows * Cross-functional collaboration across care teams * Knowledge of compliance and regulatory requirements * EMR and clinical systems familiarity * Strong analytical and communication skills * Clinical or office-based environment * PHI access required * Ability to manage multiple concurrent cases with high accuracy and attention to detail * Ability to sit/stand for extended periods * Periodic travel required, including possible evenings, weekends, or holidays. Physical Demands * Must possess ability to sit and/or stand for long periods of time. * Must possess ability to perform repetitive motion. * Ability to lift up to 25 pounds. ## Description The Embedded Caris Operations Manager (ECOM) is responsible for managing end-to-end operational workflows and case execution in support of client precision medicine programs. This role serves as a trusted operational partner to providers, pathology teams, and internal stakeholders, ensuring reliable execution, workflow efficiency, and a high-quality provider and patient experience from order initiation through report delivery. Operating with autonomy, the ECOM owns workflow performance and case-level execution, proactively identifying and resolving issues that impact timeliness, accuracy, and overall experience., * Own and manage the end-to-end lifecycle of assigned cases, ensuring accuracy, completeness, and timely progression * Review and verify test orders and documentation; resolve discrepancies proactively * Coordinate with providers, clinic staff, pathology teams, and internal teams * Monitor case status and implement corrective actions * Maintain a primary focus on case management excellence across the full lifecycle * Proactively resolve issues impacting case quality, turnaround time, or provider experience * Maintain working knowledge of products, services, and platforms * Submit required reports and documentation accurately and on time * Serve as a primary operational partner and point of contact for providers * Provide guidance on ordering processes, EMR workflows, and documentation * Establish and maintain proactive, ongoing communication with providers and care teams * Provide education on products, tools, clinical applications, appropriate patient selection, and testing indications * Support training and onboarding of new and existing staff on workflows, systems, and procedures * Assist providers with ordering processes and general understanding of reports within approved scope * Reinforce standardized workflows and best practices to improve case quality and turnaround time * Coordinate documentation management and report distribution * Support billing-related inquiries through internal coordination * Maintain tracking of case activity and operational metrics * Ensure seamless coordination across all workflow touchpoints to minimize disruption * Execute responsibilities in alignment with policies, SOPs, and regulations * Maintain audit-ready documentation * Identify and escalate risks impacting case integrity, turnaround time, provider experience, or patient care * Participate in training and improvement initiatives. * Accurately document all case activity and stakeholder interactions in CRM and internal systems * Maintain regular communication with internal teams to share case trends, challenges, and improvement opportunities * Share operational insights and best practices to improve execution and consistency * Drive improvements in turnaround time, documentation completeness, and case quality * Identify workflow inefficiencies and implement improvements * Contribute to operational consistency and performance optimization across teams * Additional Responsibilities (As Aligned with Program Scope) * Support consent and documentation processes * Assist with special case requirements * Participate in meetings and training * Maintain accountability for company tools, systems, and equipment Client-Specific Customization & Site Integration * This role is intentionally designed to be adaptable to the unique culture, expectations, and operational environment of each client site. While core responsibilities, compliance requirements, and scope-of-practice guardrails remain consistent, select elements of the Clinical Operational Specialist role may be customized to ensure optimal fit, effectiveness, and value realization. * Customization is governed through a structured, documented process and approved by Caris leadership to protect regulatory integrity and operational consistency. * Customizable Elements (Within Approved Guardrails) * Site Culture & Care Model Alignment * Adaptation of communication style, on-site presence, and daily engagement to align with the client's clinical culture, patient population, and multidisciplinary care model. * Role Emphasis & Coverage Model * Adjustments in focus areas (e.g., phlebotomy-forward support, specimen processing, pathology coordination, clinic-facing execution) based on site needs, volume patterns, and approved scope. * Operating Rhythms & Integration * Alignment of schedules, coverage windows, escalation pathways, and interaction cadence with clinic flow, pathology operations, and care team practices. * Client-Specific Success Metrics * Site-level operational goals such as turnaround time improvement, redraw or QNS reduction, access optimization, documentation completeness, or patient experience support, defined at deployment. * All customization remains subject to Caris Life Sciences' compliance, risk, and quality standards and may not expand scope beyond approved clinical activities., * All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.