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# IT Support Specialist

- **Company:** Pos.com, LLC
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $50,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Network Administration, Software Engineering
- **Published:** October 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5bf45001a348df7d

## About the Role

* 2+ years in POS systems, IT support, or network administration is preferred
 * Strong problem-solving skills and attention to detail.
 * Excellent communication and customer service skills.
 * Ability to work independently and as part of a team.
 * Eagerness to learn and adapt to new technologies.

## Description

As a Technical Support Specialist at POS.com, you will play a crucial role in supporting our IT and POS systems and ensuring the smooth day-to-day operations of our clients. This role offers a great opportunity to gain hands-on experience in the IT and POS industry and contribute to our mission of providing exceptional client service., * Assist in the installation, configuration, and maintenance of IT and POS systems.

 * Provide technical support to clients via phone, email, or in-person.
 * Troubleshoot and resolve hardware and software issues.
 * Assist in the training of end-users on system usage.
 * Collaborate with the senior technical team to complete projects and tasks.
 * Assist in inventory management and tracking of IT and POS equipment.
 * Perform routine system checks and updates.
 * Maintain accurate documentation of client interactions and technical procedures.
 * Provide after-hours support on a weekly rotation basis