> Markdown version of [/jobs/ext/4260150-support-engineer-associate](https://www.wearedevelopers.com/jobs/ext/4260150-support-engineer-associate). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Support Engineer, Associate - **Company:** Qualcomm - **Location:** Boulder, CO, United States (Remote available) - **Salary:** $55,432.0 - $83,096.0 - **Contract:** Permanent contract - **Skills:** Confluence, Automation of Tests, Bash Shell, Computer Networks, Data Centers, Python (Programming Language), Network Layer, Linux Commands, Systems Integration, Network Switches, Scripting, Information Technology, Servicenow - **Published:** October 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a9d6e5208ef6cf9c ## About the Role We are seeking an Associate Support Engineer to provide Tier 1 support and maintain internally developed equipment across lab and production environments. This role involves hands-on hardware work, RF cabling, system troubleshooting, and IT infrastructure support. The ideal candidate will have foundational level technical ability, strong problem-solving skills, and the ability to operate independently while collaborating with cross-functional teams., * Experience with test equipment calibration processes * Familiarity with automated test systems or lab environments * Experience working with internal/custom-built hardware platforms * Basic scripting experience (Python, Bash, or similar) for troubleshooting/automation - Physical Requirements * Ability to lift and move heavy equipment using appropriate tools and safety practices * Frequent bending, pulling, and handling of equipment and cables * Ability to work in lab and data center environments for extended periods - Key Competencies * Strong troubleshooting and analytical skills * Hands-on technical aptitude * Clear and professional communication * Ability to work independently and within a team environment * Strong organizational and inventory management skills, * Bachelor's degree., Associate's degree and 1+ year of technical or related work experience. OR High School Diploma or equivalent and 2+ years of technical or related work experience. Preferred Qualifications * Experience with test equipment calibration processes * Familiarity with automated test systems or lab environments * Experience working with internal/custom-built hardware platforms * Basic scripting experience (Python, Bash, or similar) for troubleshooting/automation - Physical Requirements * Ability to lift and move heavy equipment using appropriate tools and safety practices * Frequent bending, pulling, and handling of equipment and cables * Ability to work in lab and data center environments for extended periods - Key Competencies * Strong troubleshooting and analytical skills * Hands-on technical aptitude * Clear and professional communication * Ability to work independently and within a team environment * Strong organizational and inventory management skills ## Description * Test Equipment Support & Maintenance o Install, configure, and maintain internally built test systems and platforms o Support system upgrades, modifications, and hardware integrations * Hardware & RF Work o Execute RF cabling, connector installation, and signal path verification o Perform hardware installations including installing system components in racks and hardware upgrades. o Troubleshoot RF and hardware-related issues to ensure optimal system performance * Troubleshooting & Diagnostics o Diagnose system issues using Linux command line tools o Support issue resolution across hardware, software, and network layers * IT Infrastructure Support o Assist with maintenance and troubleshooting of servers, network switches, and lab IT systems ยง Being able to determine if hardware is faulty and setting up replacement hardware o Support system connectivity, configuration, and network stability o Collaborate with IT teams for escalations and system improvements * Inventory & Asset Management o Track, manage, and maintain internal and external (commercial) test equipment inventory o Support equipment audits, lifecycle management, and asset documentation o Coordinate movement and allocation of lab assets as needed * Calibration & Site Support o Assist during calibration events and site-wide maintenance activities o Coordinate with calibration teams to ensure equipment readiness * Documentation & Communication o Maintain accurate records of work performed, issues, and resolutions through ServiceNow workorders and tickets. o Provide clear updates to stakeholders on system status and progress o Contribute to process improvements and standard operating procedures o Contribute to technical papers by adding to or creating Confluence pages.