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# Specialist, Customer Data

- **Company:** Baxter
- **Location:** Skaneateles Falls, NY, United States
- **Experience:** Starter
- **Salary:** $43,000.0 - $59,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Business Systems, Databases, Customer Data Management, Data Governance, JD Edwards EnterpriseOne, Microsoft Office, SAP (Applications), Data Management
- **Published:** October 2, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18508875?backUrl=%2Fcareer%2F18508875%2FSpecialist-Customer-Data-New-York-Skaneateles-Falls

## About the Role

* High school diploma or equivalent required.
 * 1-2 years of experience in a data entry, customer service, customer operations, or related administrative role.
 * Solid attention to detail with a demonstrated ability to maintain high levels of accuracy.
 * Good communication, interpersonal, and problem-solving skills.
 * Ability to manage multiple priorities and work effectively in a fast-paced environment.
 * Working knowledge of data management principles, data quality, and data governance concepts.
 * Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
 * Ability to quickly learn and adapt to new systems, processes, and technologies.
 * Experience working in a customer-facing environment.
 * Experience maintaining customer master data or supporting customer onboarding processes.
 * Knowledge of healthcare industry practices and regulations.
 * Experience with ERP systems, including SAP or JD Edwards (JDE).
 * Experience using Customer Relationship Management (CRM) tools.
 * Bilingual or multilingual communication skills.
 * Demonstrated ability to work accurately and efficiently in a high-volume operational environment., Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time., This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare

## Description

As a Customer Data Specialist, you will play a critical role in maintaining the integrity of Baxter's customer master data, ensuring accurate customer setup, account maintenance, and compliance within our business systems. Your work directly supports customer onboarding, order processing, revenue generation, and overall operational efficiency across the organization.

This is where accurate data drives business success. You'll serve as a key steward of customer information, helping ensure customer records are complete, compliant, and properly integrated across systems while partnering with cross-functional teams to resolve data issues and improve processes.

Success in this role is measured by the quality, accuracy, and timeliness of customer master data management, the ability to support seamless business operations, and contributions to ongoing data governance and process improvement initiatives.
What you'll be doing

 * Create, maintain, and update customer records within the Customer Master database, ensuring accuracy, completeness, and compliance with company and regulatory standards.
 * Verify customer information and supporting documentation to ensure all required data fields are completed and validated.
 * Manage customer account maintenance activities, including updates, changes, and corrections to existing customer records.
 * Maintain customer hierarchies and relationships to support accurate reporting and integration across systems and applications.
 * Ensure customer data quality by identifying, researching, and resolving data discrepancies and inconsistencies.
 * Partner with Customer Service, Sales, Finance, and other internal team members to resolve customer data issues and support business operations.
 * Support compliance-related activities, including tax exemption management, license validation, and regulatory documentation requirements.
 * Identify and implement opportunities to improve data management processes, increase efficiency, and strengthen data governance practices.