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# Executive IT Support Technician

- **Company:** Advent Global Solutions
- **Location:** Liberty, MO, United States
- **Experience:** Experienced
- **Salary:** $68,640.0
- **Contract:** Temporary contract
- **Skills:** Health Informatics, Microsoft Software, Information Technology
- **Published:** October 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2a481083fae16d9c

## About the Role

* 4-5+ years of enterprise or healthcare IT support experience.
 * Bachelor's degree preferred; 4+ years of relevant experience may substitute for a Bachelor's degree.
 * High school diploma required.
 * Strong desktop/end-user support experience.
 * Hands-on experience troubleshooting hardware, software, mobile devices, networking, and audiovisual technology.
 * Experience providing white-glove IT support to C-suite executives, physicians, or senior-level stakeholders.
 * Excellent communication and interpersonal skills.
 * Strong customer service mindset.
 * Ability to remain professional and composed during urgent or high-pressure situations.

Preferred Qualifications

 * Bachelor's degree in Computer Science, Information Technology, or a related field.
 * Healthcare IT experience.
 * Experience supporting executive-level users in a large enterprise environment.
 * Experience with escalated desktop and service desk support.

## Description

We are seeking an experienced Executive Support Technician to provide high-level IT support at Liberty Hospital. This role will focus on delivering exceptional, white-glove technical support to executives, physicians, and other senior stakeholders while supporting enterprise desktop and end-user technology., * Provide onsite, white-glove IT support to executives, physicians, and senior leadership.

 * Troubleshoot hardware, software, mobile devices, networking, and audiovisual technology.
 * Support Apple and Microsoft technologies.
 * Respond quickly to technology outages and urgent technical issues.
 * Prioritize incidents and restore services with minimal disruption.
 * Provide escalated technical support to Service Desk and Desktop Support teams.
 * Communicate technical information clearly to non-technical users.
 * Take ownership of issues through resolution or appropriate escalation.
 * Build strong relationships with executives, physicians, and other key stakeholders.
 * Provide professional and personable customer service in a healthcare environment.
 * Participate in an on-call rotation with other desktop technicians.
 * Work occasional weekends or holidays when required.