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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Specialist 4 (20022415) - **Company:** State of Ohio - **Location:** United States - **Contract:** Permanent contract - **Skills:** Active Directory Federation Services, Apple IOS, User Authentication, Catalyst (Software), Cloud Computing, Profiling, Information Systems, Dynamic Host Configuration Protocol, Domain Name System (DNS), Identity and Access Management, Virtual Private Networks (VPN), Network Security, Simple Mail Transfer Protocols, Network Planning and Design, Network Monitoring, Routing, PCI Data Security Standards, Firewalls (Computer Science), National Institute of Standards and Technology Cybersecurity Framework, Information Technology, Firepower, Cisco - **Published:** October 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=27b06a22b0782365 ## About the Role 60 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. * Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. * Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating current it policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. * Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question. ## Description * Requires extensive working technical knowledge of infrastructure operations and maintenance and receives general direction in order to evaluate current IT policies, procedures, and practices * Recommend and/or lead IT driven change efforts, participates in and/or leads activities to achieve project tasks/meet deadlines, and perform solutions design * Monitor network for security threats or unauthorized users/access Oversees routing and switching technologies (e.g., Cisco Meraki and Catalyst IOS XE Platforms, FTD Firewalls (FTD on ASA5525-x, FTD on firepower 2130, firewall 3120 Threat defense, firepower 1120 with FTD, firewall 3110 Threat defense), ANS Cloud Firewalls Cisco NCS Platforms, and all related protocols); supporting Microsoft ADFS/Domain Management, Group Policy (GPO) management, and support, management and troubleshooting of DNS, DHCP and SMTP services * Implementing cybersecurity best practices in network credentials, authentication, profiling, and role-based user identity management supporting compliance efforts with PCI-DSS and NIST CSF Responsible for troubleshooting and resolving issues related to VPN connectivity and performance; collaborating with IT teams, security analysts and other stakeholders to ensure seamless integration of NGFW solutions. * Works with IT Architect staff, CIO or IT Managers to design solutions that meet the agency's requirements (e.g., network design and architecture solutions) * Assists analysis of the solution design's business case; authors portions of the solution business case; works with vendors, other specialists and/or agencies to solve integration problems. * Evaluates current IT policies, procedures, and practices and makes recommendations and enforces network security policies. * Plan and conduct formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation * Develops network incident response procedures and create documentation * Provides direction and/or participates in documenting and communicating problem resolutions with other information technology staff * Responds to incidents on a 24-hour basis and attend meetings, trainings and conferences * Must conduct oneself professionally and in a law-abiding manner at all