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# Campus Technology Specialist

- **Company:** LINCOLN CENTER
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $80,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, CompTIA Network+, Domain Name System (DNS), Issue Tracking Systems, Inventory Management Software, Networking Basics, Productivity Software, TCP/IP, Enterprise Software Applications, Peripherals, Microsoft InTune, Casper Suite, Servicenow
- **Published:** October 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2a20a2231241d99b

## About the Role

This role is rooted in execution, reliability, and technical curiosity. It requires someone who is energized by solving problems in real time, comfortable working in a fast-moving environment, and motivated to continuously learn and improve. The Specialist supports hardware, software, networking, and end-user systems across Lincoln Center's offices and venues, contributing to a stable, responsive, and service-oriented technology presence., Required

 * 2-5 years of hands-on IT support experience in a professional environment.
 * Strong troubleshooting skills across Windows and macOS platforms.
 * Experience supporting printers, mobile devices, and conferencing tools.
 * Familiarity with Active Directory and Microsoft 365.
 * Experience working within a ticketing system (ServiceNow preferred).
 * Comfort working fully on-site in a dynamic, high-visibility environment.
 * Ability to prioritize effectively and remain calm under pressure.

Preferred

 * CompTIA Network+ certification (or actively pursuing).
 * Experience with endpoint management tools (e.g., Intune, Jamf).

 * Basic networking knowledge (TCP/IP, DNS, physical networking fundamentals).
 * Experience supporting environments with live events or high operational tempo., * CompTIA A+ or equivalent certification.
 * Experience with structured IT service management frameworks, such as ITIL.

## Description

End-User Support

 * Provide on-site support for Windows and macOS devices.
 * Troubleshoot printers, peripherals, docking stations, and mobile devices.
 * Respond to and resolve ServiceNow incidents and service requests.
 * Deliver professional, customer-focused support to staff at all levels of the organization.
 * Support audiovisual and conferencing technologies in office and meeting environments.

Hardware & Device Lifecycle Support

 * Receive, configure, deploy, and refresh laptops, desktops, and mobile devices.
 * Maintain accurate device records within the established inventory system.
 * Support device retirement and lifecycle processes according to internal standards.
 * Assist with endpoint management tools and device compliance processes.

Software & Account Support

 * Support common enterprise applications and productivity tools.
 * Assist with basic account administration in Active Directory and Microsoft 365.
 * Troubleshoot access, authentication, and endpoint-related issues.

 * Escalate complex system-level issues appropriately while maintaining ownership of the ticket lifecycle.

Network & Connectivity Support

 * Perform basic physical networking tasks, including patching, port verification, and cable management.
 * Troubleshoot wired and wireless connectivity issues.
 * Coordinate with infrastructure teams when advanced network intervention is required.

Rotational Coverage

 * Participate in a rotational schedule for evening, weekend, and holiday coverage.
 * Support critical campus operations and events during extended hours as needed.