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# Senior Engineer I, Total Product Support (Epitaxy)

- **Company:** ASM
- **Location:** Phoenix, AZ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Software Engineering, Beta Testing, Advanced Reports
- **Published:** October 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3e3284a84afce042

## About the Role

* Bachelor's Degree in engineering discipline
 * Minimum 5 years of relevant experience preferably in Epitaxy (Epi) process equipment in semiconductor equipment manufacturer.
 * ALD/CVD, Etch is also considerable
 * Fluency in Japanese and business level communication skills in English.
 * Ability to travel internationally. Depending on the product development cycle travel ranges from 25% to 50%
 * Basic understanding of semiconductor processing and device fabrication.

## Description

* System level expert focused on product support for new product development.
 * Interaction with Hardware, Electrical, Controls, Process, and Software engineering teams to become the system level expert on new products being developed.
 * Provides guidance to engineering during the design phase of new products on key customer requirements and needs. Including PM service tasks, design for service, design for manufacturability, etc.
 * Owns first build and test of the new product in the development lab, working closely with engineering teams providing real time feedback of issues and recommends solutions.
 * Develops procedures and documents best known methods for service, preventive and corrective maintenance tasks.
 * Owns First in Fab (Alpha or Beta) customer shipments. Drives customer fab readiness (facilities set up), installation and start up through production qualification.
 * Detailed Reporting of field issues for new products in the field
 * Drives and owns customer issues on new products during the Alpha build and test phase as well as during beta testing at customer sites.
 * Develops critical spares parts lists for new products, ensures initial stocking levels are set and ready for new product shipments.
 * The primary customers will be Micron Japan, Rapidus