> Markdown version of [/jobs/ext/4266406-microcomputer-specialist-1325-information-technology-service-finance-division](https://www.wearedevelopers.com/jobs/ext/4266406-microcomputer-specialist-1325-information-technology-service-finance-division). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Microcomputer Specialist #1325 - information Technology Service - Finance Division - **Company:** Hamilton County - **Location:** Hamilton County, TN, United States - **Salary:** $56,626.0 - $70,782.0 - **Contract:** Temporary to permanent - **Skills:** Active Directory, Cyber Security, Computer Networks, Microcomputer, Networking Basics, Productivity Software, Remote File Sharing, Security Software, Software Asset Management, Product Software Implementation Methods, Computer Networking Systems, Peripherals, Computer Equipment, Information Technology, Malware Detection - **Published:** October 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1ec289144fa10681 ## About the Role Knowledge of federal, state and county laws, rules, regulations, practices, and procedures related to information technology. Knowledge of information technology hardware and software implementation and maintenance best practices. Knowledge of information technology security methods and best practices. Knowledge of technical PC operating system concepts, primarily on Microsoft Windows platforms. Knowledge of technical PC hardware and peripheral installation, maintenance, and repair. Knowledge of basic networking concepts and troubleshooting methods. Knowledge of basic security and permissions management using a network directory infrastructure, primarily Microsoft Active Directory. Knowledge of productivity software and groupware concepts and use. Knowledge of basic help desk and technical support concepts and methods. Knowledge of basic customer service and public relations practices. Skill evaluating and planning the deployment of technology to meet user needs. Skill analyzing customer/client needs. Skill monitoring and troubleshooting microcomputer systems and related peripherals. Skill providing technical support and training to end users. Skill utilizing verbal and written communication to train and support end users in problem resolution. Skill utilizing customer service/public relations techniques when responding to inquiries and complaints. Skill establishing and maintaining effective working relationships. Skill effectively communicating in both oral and written form., A Bachelor's Degree in Computer Information Systems or Computer Science plus one (1) year of related work experience. Must possess a valid driver's license. OR An Associate's Degree in Computer Information Systems or Computer Science plus three (3) years of related work experience. Must possess a valid driver's license. OR The equivalent of a high school diploma plus five (5) years of work experience Computer Information Systems or Computer Science. Must possess a valid driver's license. ADDITIONAL REQUIREMENTS: Testing and certification may be required to demonstrate minimum knowledge, skill, and ability. Prior to operating a County-owned vehicle, all employees are required to complete the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) provided at the department level. PHYSICAL REQUIREMENTS: Work requires long periods of attention to detail, extensive computer keyboarding, and occasional lifting, bending, kneeling, stooping or crawling to install, maintain, repair, or connect personal computers and related peripherals weighing up to fifty (50) pounds; ability to drive an automobile. ## Description Under direct supervision and in accordance with County standard operating procedures and security policies, the microcomputer specialist deploys personal computer (PC) hardware, software, and peripherals in a network environment; installs, troubleshoots, maintains, and repairs County PCs and peripherals; and provides continuing onsite and telephone support to users. ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.), Responsibilities include hands-on technical involvement in all phases of PC and peripheral life-cycle support, from deployment to retirement. Install, upgrade, troubleshoot, and maintain PC hardware, software, and peripherals. Assist with Help Desk phone coverage and travel offsite to provide our users with basic and intermediate technical support for use of authorized hardware, operating systems, and software. Assist users with basic security concepts and best practices, as well as basic file sharing, permissions, and password maintenance. Assist with security maintenance and remediation through the use of authorized anti-malware and security software. Use authorized systems to maintain detailed and accurate records of hardware and software inventory, and technical work done. Collaborate with Systems and Networking staff to obtain intermediate and advanced technical support for users. Continue professional development using County provided educational resources., This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change. All positions within Hamilton County Government are considered work in-person and require regular and punctual attendance. All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice. AN EQUAL OPPORTUNITY EMPLOYER Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County's Equal Employment Opportunity (EEO) Office home page. https://www.hamiltontn.gov/Department_EqualEmploymentOpportunityOffice.aspx Hamilton County Government Meeting the needs of the people where they live, work, and play! Hamilton County, Tennessee offers a lower cost of living, ease of getting around, a lively arts tradition, and abundant outdoor recreational opportunities. Working for Hamilton County Government provides many great benefits - take a look at a few of those highlighted below… On-Site Employee Health Clinic * No copay to utilize clinic services. * Clinic services include routine office visits, sick visits, labs, flu shots, and more * TextCare - Access to care 24/7 via TextCare, which is direct, unlimited access to medical care 24/7 through text message. (Employee access to the clinic is available from day one. A covered spouse or dependent has access as soon as their health plan coverage is effective. Children age 3 and up who are covered by the County's insurance are eligible to be seen.) * Telehealth - Two-way, real-time interactive communication between the patient and a practitioner through telecommunications, which may include audiovisual options. * One to One Provider Network - Availability to utilize a network of providers that provide a high level of care at a lower copay/cost. * Health Management Programs - Offered to help employees and their family members in managing the following health conditions: Asthma, Diabetes, Hypertension (High Blood Pressure), and Hyperlipidemia (High Cholesterol) * Nutritional guidance - Nutritional education provided to assist in making the appropriate food /health choices.