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# Data Center Customer Operations Technician - III

- **Company:** Sabey Data Centers
- **Location:** New York, NY, United States
- **Salary:** $70,000.0 - $95,000.0
- **Contract:** Permanent contract
- **Skills:** Data Centers, Networking Hardware, Reliability Engineering
- **Published:** October 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cea3fdbcf2f0236b

## About the Role

* Technical education or relevant experience in IT, networking, or data center operations
 * Experience troubleshooting servers, network equipment, or critical infrastructure
 * Strong problem-solving and customer service skills
 * Ability to document technical issues and resolutions accurately
 * Excellent communication and teamwork abilities
 * Flexibility to work shifts or participate in on-call support when required

## Description

* Monitor data center systems and respond to operational alerts
 * Troubleshoot complex hardware, connectivity, and infrastructure issues
 * Assist with equipment installation, testing, and maintenance
 * Support customer requests and coordinate technical resolutions
 * Maintain accurate service records and incident reports
 * Follow established safety, security, and operational procedures
 * Provide technical guidance to junior team members when needed