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# Data Specialist

- **Company:** WAYLANDERS TRANSPORT LLC
- **Location:** Bonita Springs, FL, United States
- **Salary:** $43,680
- **Contract:** Permanent contract
- **Skills:** Big Data, Databases, Data Warehousing, Routing
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7007f49f0774c1e4

## About the Role

* Proven experience in database management systems.
 * Expertise in data modeling design, data warehouse architecture, and big data technologies.
 * Demonstrated ability to manage multiple projects.
 * Excellent analysis skills combined with cross-functional communication capabilities to translate complex data into clear insights.
 * Leadership qualities with a proactive approach to problem-solving and process improvement in a fast-paced environment.

## Description

Customer Portal & Data Entry:

 * Audit and update customer portals to align with internal routing software.
 * Enter and update order data accurately and on time.

Delivery Scheduling & Coordination:

 * Schedule deliveries with customers via phone and text, gathering details such as delivery path, stairs, floor type, gate codes, and obstacles.
 * Update delivery dates and times in customer portals and internal systems.
 * Manage future-dated deliveries and notify customers of any changes.

Scheduling Exception Management:

 * Monitor and resolve scheduling exceptions, contacting customers to address issues like delivery obstacles.
 * Resolve flagged issues (e.g., stairs) by following up with customers.

Automated Systems & Order Routing:

 * Review and respond to customer texts from the automated system.
 * Identify and address unscheduled orders in the system, ensuring timely routing.

Post-Delivery & Final Audits:

 * Conduct post-delivery audits to ensure accurate processing and resolve any discrepancies.
 * Ensure driver apps are updated and ready for use.
 * Audit out-for-delivery items and check for backdated orders.
 * Enter and update time windows in customer portals for driver arrival times.

Customer Support & Issue Resolution:

 * Provide customer support for scheduling, delivery, and other related inquiries.
 * Follow up with customers to resolve concerns or changes via phone, email, or text.
 * Monitor and respond to voicemail inquiries regarding deliveries and time windows.