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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Product Consumer Experience Design Lead - **Company:** Sanofi - **Location:** Cambridge, MA, United States - **Experience:** Expert - **Salary:** $113,250.0 - $163,583.0 - **Contract:** Permanent contract - **Skills:** HTML, Adobe Creative Cloud, Adobe InDesign, Agile Methodology, Learning Management Systems, Human-Computer Interaction, User-Centered Design, Website Wireframe, Stylesheet Language, Information Technology, Figma, Web Technologies, Interactive Whiteboards - **Published:** October 8, 2026 - **Apply:** https://sanofi.wd3.myworkdayjobs.com/en-US/SanofiCareers/details/Cambridge-MA/Digital-Product-Consumer-Experience-Design-Lead_R2874032-1 ## About the Role * Bachelor's degree or equivalent work experience in Design, HCI or related field; Master's degree in relevant field a plus * 7+ years of experience in product design, with a strong track record of leading strategy and shipping products * A portfolio demonstrating your design process, research integration, and shipped products is required * Experience with iterative design sprints and lean, Agile development process * Advanced product design skills and human-centered design methods, applied in practice to meet both user needs and business goals * Demonstrated ability to navigate complexity - designing holistic, intuitive solutions for intricate product and UX ecosystems, including tools used by scientists and technical professionals * Mastery of design and prototyping tools such as Figma, Miro, Adobe Creative Suite and other design tools * Expert knowledge of design systems and platform human interface guidelines across iOS, Android, LMS and connected platforms * Ability to lead and manage multiple projects, prioritizing effectively to meet deadlines * Experience in sketching, concept creation, wireframing, information architecture, sitemaps, user flows, and rapid clickable prototypes * Deep understanding of web technologies such as HTML, CSS and JavaScript * Excellent verbal and written communication skills; able to listen actively, articulate design rationale, and advocate effectively across all levels * Must be a vibrant and engaging communicator who can present concepts and ideas to all levels of the company * Familiarity conducting or closely partnering on user research, including discovery research, usability testing, and synthesis * Familiarity with pharma/health technology is a plus Desired Traits * You are a vibrant and engaging storyteller, with strong business communication and presentation abilities to all levels of the company * You have strong attention to detail - in craft, cross-functional communication, and follow-through to successful execution * You are energized by complexity; you see intricate systems and workflows not as obstacles, but as design opportunities waiting to be untangled * You move fluidly between research and design modes and are equally comfortable in a discovery interview as you are in a high-fidelity prototype * You bring the ability and interest to help lead cultural shifts in the organization, including digital transformation * You are comfortable with change and ambiguity and are naturally confident in a shifting world * You have an intellectual curiosity that inspires others around you, Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. ## Description * Apply design thinking and research methods fluidly across the full product lifecycle, from discovery and problem framing through ideation, prototyping, and delivery * Drive a unified, coherent user experience across products and platforms, collaborating with colleagues, business and technology leaders to align on direction and adapt as the organization evolves * Lead all phases of product design work: synthesizing research insights, driving design ideation, prototyping and implementation, with a track record of shipping innovative, successful products * Conduct and lead discovery-level research including contextual inquiry, stakeholder interviews, and workflow analysis to identify unmet needs, frame problems, and inform design strategy before solutions are defined * Design for complexity: translate intricate scientific workflows and multi-layered tool ecosystems into experiences that feel intuitive and unified to reduce cognitive load without reducing capability * Look across the end-to-end experience landscape to identify patterns, gaps, and opportunities, connecting dots across products, teams, and user journeys to drive coherent, strategic design decisions * Make principled calls on priorities and advocate for quality; know when to push forward and when to hold the line * Contribute to detailed project planning, budgeting, and team capacity planning in collaboration with cross-functional groups * Contribute to strategic roadmaps with cross-functional leadership; manage multiple workstreams to on-time delivery * Champion human-centered design across the Consumer Experience group, digital development and partner organizations, embedding design and research thinking into how decisions get made * Define and apply user-centered measurement criteria; test and iterate to ensure experiences deliver measurable, positive outcomes * Cultivate ongoing relationships with customers and end users, continuously surfacing design opportunities through direct engagement