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# PC LAN Technician - Onsite

- **Company:** S R INTERNATIONAL INC
- **Location:** Phoenix, AZ, United States
- **Salary:** $47,840.0
- **Contract:** Permanent contract
- **Skills:** Access Network, Active Directory, Issue Tracking Systems, Local Area Networks, System Center Configuration Manager, Peripherals, Servicenow
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ddca7c19caa711c3

## About the Role

* Required to have a high school diploma and experience with Windows 10/11, asset management, and enterprise service desk ticketing systems.
 * Must be punctual, self-motivated, and able to communicate technical concepts in simple terms to end-users.

## Description

* Participate in the deployment, setup, configuration, and quality assurance of laptops, desktops, monitors, and peripherals as part of the County's Desktop Refresh Project (DRP).
 * Distribute, track, and configure devices across 30+ County departments in a scheduled manner.
 * Interact with end-users and department liaisons for device delivery, setup, and troubleshooting.
 * Update and maintain ServiceNow Asset Management (SNAM) portal with asset details and corrections.
 * Support project documentation, status reporting, estimates, timelines, and end-user documentation.
 * Work with logistics for device movement, scheduling, and inventory management.
 * Perform imaging/reimaging of devices, install applications (locally and via Microsoft SCCM), and complete break-fix and quality assurance checks.
 * Conduct asset management tasks including product inventories, data updates, and processing device recycling requests.
 * Serve as a point of contact for vendor service calls and coordinate service as needed.
 * Diagnose and resolve technical issues related to hardware, software, network access, and telecommunications.
 * Maintain accurate records, track assets, and alert management to recurring technical problems.
 * Utilize Active Directory for user and device management (add, move, change objects within containers).
 * Collaborate with full-time Service Desk and project stakeholders to ensure smooth project execution.
 * Manage multiple tasks and priorities while maintaining a positive, customer-focused attitude.
 * Ensure compliance with security, audit, and inventory process controls.