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# IT Desktop Support Technician III

- **Company:** Eastridge Workforce Solutions
- **Location:** Laguna Beach, CA, United States
- **Experience:** Experienced
- **Salary:** $60,798 - $76,003
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Microsoft Azure, Data Transmissions, IT Management, Microsoft Office, Software Configuration Management, Information Technology
- **Published:** October 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9a162543b894038e

## About the Role

* High School diploma or equivalent experience is required; Bachelor's degree preferred
 * Minimum of 2-5 years of related experience
 * Advanced experience with Windows, macOS, and enterprise IT environments
 * Experience supporting Active Directory, Entra ID Azure, and Office 365 environments
 * Able to plan and prioritize workload with minimal supervision
 * Excellent customer service skills

## Description

Provide hands-on technical support, manage IT assets, and own onboarding and offboarding for both onsite and remote employees. Ensure system stability, security, and scalability while supporting ongoing IT projects and operational improvements., * Develop training materials and procedures, or train users in the proper use of hardware or software

 * Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
 * Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
 * Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
 * Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
 * Refer major hardware or software problems or defective products to vendors or technicians for service
 * Assist with onboarding of new employees
 * Make recommendations for hardware and software for the organization
 * Perform desktop and laptop system deployments including hardware and software configuration
 * Provide regular updates on the status of tickets, open issues and projects
 * Perform troubleshooting of supported desktop operation systems and applications