> Markdown version of [/jobs/ext/4275750-desktop-technician-ii](https://www.wearedevelopers.com/jobs/ext/4275750-desktop-technician-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Technician II

- **Company:** Manpower
- **Location:** Baltimore, MD, United States
- **Salary:** $41,600.0 - $52,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, BitLocker Drive Encryption, Device Drivers, System Center Configuration Manager, Network Connections, Remote Access Technology, Zero Trust Network Access, Software Deployment, User Environment Management, Virtual Machines, Office365, Microsoft InTune, Microsoft Onedrive, Deployment Automation, Servicenow
- **Published:** October 26, 2026
- **Apply:** https://www.baltimorejobsite.com/job.asp?id=3472101152&tx=JT9486TYT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

The ideal candidate will be a proactive, solution-oriented professional with exceptional customer service skills and the ability to collaborate effectively with cross-functional teams to ensure devices are secure, compliant, and ready for delivery., * Windows 11 installation, imaging, configuration, validation, and troubleshooting experience. Experience with large-scale deployments or rollout initiatives is a plus.

 * Experience with enterprise deployment and endpoint-management tools such as Intune, Autopilot, SCCM, and Company Portal.
 * Working knowledge of Microsoft 365, OneDrive, BitLocker, Zscaler, device drivers, wired and wireless connectivity, and endpoint security agents.
 * Ability to troubleshoot failed builds, software installations, certificates, remote access, virtual endpoints, and hardware-related configuration issues.
 * ServiceNow experience and/or strong familiarity with ticket-based workflows and documentation expectations.
 * Customer-service oriented mindset with the ability to work independently, manage priorities effectively, and collaborate across teams.

## Description

* Image, configure, reimage, and prepare laptops, virtual machines, and desktops according to firm standards.
 * Perform detailed QA checks to validate Microsoft 365 applications, drivers, network connectivity, BitLocker, Zscaler, OneDrive, security agents, and overall device readiness.
 * Prepare and deploy devices for new hires, hardware refreshes, emergency replacements, and large-scale rollout initiatives.
 * Manage assigned device-configuration tasks and maintain accurate asset, status, ownership, and work-note records in ServiceNow.
 * Coordinate device handoffs and issue resolution with Asset Management, Desktop Support, workstation engineering, remote build technicians, and onsite support teams.
 * Install standard and specialized software, confirm associate requirements, and support VDI, Windows 365, Windows upgrades, and other deployment initiatives., * Hands-on work that directly supports device readiness and end-user success.
 * Training on build standards, deployment procedures, and documentation requirements.
 * Opportunities to continuously improve processes through real-world deployment execution.
 * Collaboration with local and remote support teams to keep deployments moving.
 * Clear focus on technical readiness rather than ongoing desk-side break/fix support.

Upon completion of waiting period consultants are eligible for:

 * Medical and Prescription Drug Plans
 * Dental Plan
 * Vision Plan
 * Health Savings Account
 * Health Flexible Spending Account
 * Dependent Care Flexible Spending Account
 * Supplemental Life Insurance
 * Short Term and Long Term Disability Insurance
 * Business Travel Insurance
 * 401(k), Plus Match
 * Weekly Pay