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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead SLS Technical Engineer - **Company:** Raise 3D, Inc. - **Location:** Stafford, TX, United States - **Experience:** Expert - **Salary:** $60,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Airflow, Systems Engineering, Software Documentation, SolidWorks (CAD), Failure Mode Effects Analysis, Reliability Engineering, Software Troubleshooting - **Published:** October 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=104d0d654d48ca87 ## About the Role * Bachelor's degree in Mechanical Engineering, Mechatronics, Electrical Engineering, or a related technical discipline. * 5+ years of experience in industrial equipment engineering, additive manufacturing, product development, or advanced technical support. * Demonstrated ability to independently diagnose and resolve complex electromechanical or system-level problems. * Experience taking technical ownership of projects or leading engineering investigations. * Strong understanding of mechanical systems, sensors, motion systems, and industrial equipment integration. * Ability to interpret engineering drawings, technical specifications, and system documentation. * Strong communication, technical leadership, and cross-functional collaboration skills. * Ability to work independently and manage multiple technical priorities. * Willingness to travel domestically for critical customer installations, troubleshooting, and technical projects. Preferred * Direct experience with SLS printers or powder-based additive manufacturing systems. * Experience with Formlabs Fuse, EOS, 3D Systems, or comparable industrial additive manufacturing equipment. * Knowledge of powder handling, airflow and filtration systems, thermal control, and laser-based manufacturing processes. * Experience with CAD software such as SolidWorks or Onshape. * Familiarity with root cause analysis, FMEA, DFM/DFA, and engineering change processes. * Experience collaborating with overseas engineering and manufacturing teams. * Previous experience mentoring engineers or acting as a technical team lead. * Experience with PA11, PA12, or other polymer additive manufacturing materials., We are looking for a technically strong, hands-on engineer who can take ownership of complex problems, lead engineering investigations, and drive solutions through implementation. The ideal candidate combines practical engineering experience with technical leadership, structured problem-solving, and the ability to collaborate across engineering, service, and customer-facing teams. Experience with SLS technology is highly desirable. Candidates with strong electromechanical engineering backgrounds and proven technical leadership experience are also encouraged to apply. ## Description As we continue to expand our industrial SLS business in the U.S., we are seeking a Lead SLS Technical Engineer to take technical ownership of our SLS product line in the U.S. market. This is a hands-on technical leadership role combining complex equipment troubleshooting, engineering problem-solving, product improvement, and cross-functional collaboration with our global R&D teams. Key Responsibilities1. Technical Leadership & Ownership * Serve as the primary technical lead for Raise3D's SLS systems in the U.S. * Take ownership of complex technical issues from initial investigation through resolution. * Establish troubleshooting methodologies, technical standards, and escalation procedures. * Provide technical guidance, mentoring, and training to service engineers and other technical team members. * Prioritize technical issues based on customer impact, product reliability, and business urgency. 2. SLS System Engineering & Troubleshooting * Lead root cause investigations involving mechanical, electrical, thermal, and system-level issues. * Diagnose challenges related to powder handling, airflow, filtration, thermal management, and printing performance. * Develop corrective actions and validate their effectiveness. * Improve equipment reliability, print consistency, and operational performance. * Support complex installations, commissioning, and field escalations when necessary. 3. Product Improvement & Global R&D Collaboration * Act as the technical liaison between U.S. customers, the U.S. technical team, and Raise3D's global R&D organization. * Translate field issues into clear engineering requirements and actionable improvement plans. * Lead field validation of engineering changes, system upgrades, and corrective solutions. * Participate in new product introductions, technical readiness reviews, and product performance evaluations. * Provide engineering feedback to support long-term improvements in reliability, serviceability, and customer experience. 4. Customer & Cross-Functional Support * Serve as the senior technical escalation point for critical customer issues. * Collaborate with sales and applications teams on complex technical evaluations and customer projects. * Communicate root causes, corrective actions, and technical recommendations to customers and internal stakeholders. * Support customer training, technical documentation, and knowledge transfer. 5. Technical Process & Continuous Improvement * Develop and maintain troubleshooting guides, service procedures, and technical documentation. * Identify recurring technical issues and implement preventive improvements. * Establish measurable improvements in technical resolution time, equipment reliability, and customer satisfaction. * Support the development of a scalable SLS technical support framework for the U.S. market.