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# Automation Systems SME

- **Company:** Ryder System, Inc.
- **Location:** Warren, OH, United States
- **Experience:** Experienced
- **Salary:** $100,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Software Applications, Backup Devices, Business Process Modeling, Disaster Recovery, Microsoft SQL Server, Routing, Warehouse Management Systems, Information Technology
- **Published:** October 15, 2026
- **Apply:** https://dejobs.org/x/x/FE67CA95AD104A8A880FCD8DDC0CB0A2/job/

## About the Role

* Strong verbal and written communication skills Will be communicating with end users for majority of work time. Ability to perform end user system support required
 * Performs work independently with minimal supervision Ability to understand role and pro-actively guide own daily work within that role required
 * Demonstrates customer service skills Able to work with operation group to understand their requirements, issues or opportunities and assist in ways to change the system to address them. required
 * Demonstrates problem solving skills Initial triage and analysis of issues identified by end users required
 * Demonstrates analytical skills required, * Bachelor's degree in computer science, Business, Technical or another related field required
 * 3 years or more in Experience in logistics, transportation, warehouse or industry related field required
 * 2 years or more in WMS experience required
 * PC and troubleshooting knowledge and skills Expert required
 * Warehousing activities Intermediate required
 * SQL server skills Advanced required
 * Advanced Level Skills in MS Excel such as keyboard short cuts, creating macros, merge, merge queries, templates, table techniques, and working with images and text Advanced required
 * Knowledge of warehouse and or software applications, routing and dispatch software systems Intermediate preferred
 * Knowledge/Experience in transportation environment (i.e., Shipping, receiving and inventory management, distribution or dispatch) Intermediate preferred

## Description

Lead the implementation, calibration, and continuous improvement of autonomous vehicle systems (AGVs/AMRs) in a highly automated distribution center. Monitor AGV software platforms and integrate them with WMS/WCS systems to optimize vehicle traffic and task efficiency.

Manage day-to-day performance and health of AGV / AMR systems, including system uptime, fault response, and battery diagnostics. Conduct root cause analysis on recurring faults and implements corrective and preventive actions.

Provide subject matter expertise and technical guidance to onsite maintenance teams, technicians, and programmers.

Essential Functions

 * Maintain proper slotting configuration (Rack and Pick slots) to ensure efficiency in the warehouse
 * Staffing performance management and development of exempt and non-exempt employees
 * Develop and maintain inter-related computer systems that functionally support the facility in all areas of operations including production, maintenance, warehousing, and administration.
 * Provide complete training in the use of hardware and software to users of the systems
 * Maintain JDA WMS logic - Ensure operations is satisfied with the way WMS works in: Allocating, Put away, Replenishment, etc.
 * Work with operations to streamline processes and troubleshoot and correct any system problems
 * Maintain labor management system and provide data to site leadership as required
 * Assist in monitoring workload and assess evaluation/development plans of direct reports.
 * Responsible for maintaining, trouble shooting, and improving on all interfaces of the WMS, material handling systems, RF devices, and other hardware (printers, label makers, etc.)
 * Develop and maintain system SOP's (archiving, disaster recovery, back-up procedures, system specs, etc.)
 * Complete velocity and layout analysis and associated changes as scheduled
 * Ensure team members acquire necessary skills and performance attributes, in line with business and personal development needs. Data entry with attention to detail and accuracy entering alpha-numeric data.

Additional Responsibilities

 * Performs other duties as assigned., Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.