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# Technicien Informatique H/F

- **Company:** Connectt
- **Location:** Noisy-le-Grand, France
- **Experience:** Experienced
- **Salary:** €25,000.0 - €28,000.0
- **Contract:** Contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Office, Azure Active Directory, Gestionnaire Libre De Parc Informatique (GLPi), Information Technology, Servicenow
- **Published:** June 18, 2026
- **Apply:** https://www.hellowork.com/fr-fr/emplois/80303197.html

## About the Role

· Bac / Bac +2

· Expérience d'au moins 4 ans en tant que Technicien Support Informatique (Helpdesk, et/ou proximité), Service-Now
Protocoles et Procédures
Windows
EasyVista
Diagnostic de pannes
Amélioration continue
Pack Office
GLPI

## Description

· Configuration de postes de travail et de périphériques

· Diagnostic de pannes à distance

· Création de tickets incidents

· Traitement d'incidents techniques N2

· Escalade de tickets N3

· Rédaction de procédures

· Participation à l'amélioration continue du service

· Technologies :

o Windows 10/11

o Maitrise de Office 365

o Maitrise de l'Active Directory ou de l'Azure AD

o Maitrise d'un ITSM (EasyVista, Service Now, Remedy, GLPI...)


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