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# Help Desk Technician

- **Company:** Cycrest Systems, Inc.
- **Location:** Spokane, WA, United States
- **Experience:** Experienced
- **Salary:** $38,400 - $42,500
- **Contract:** Permanent contract
- **Skills:** CompTIA Network+, Issue Tracking Systems, Peripherals, Information Technology
- **Published:** October 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e1fb56904ad6b894

## About the Role

2-3+ years directly related work experience in Workstation and Network Technical Support areas

CompTIA A+ / CompTIA Network + Certs.

AAS/Bachelors in network admin/computer science helpful but not required

Must have a current valid driver's license, dependable transportation, and vehicle insurance.

## Description

This position is located on an Enterprise sized Manufacturing Campus in the Spokane Valley and focused on providing day to day Workstation support for that specific campus.

This position is an on-site position, Monday-Friday, 8-5, shift with a on-call rotation. Every 6-8 weeks, this position is part of an on-call rotation for after-hour calls.

Growth opportunities available on multiple Technical career paths.

Cycrest offers an environment that promotes a healthy work-life balance and a positive and healthy working environment.

All our positions require a strong work ethic and for a person who knows how to build professional relationships by providing high levels of customer service, is detail oriented, and follows up and follows through. An organized individual with good time-management skills, who enjoys a fast-paced, dynamic and friendly environment.

The successful candidates care about the work they do, builds trust and has strong communication skills.

A typical day may include opening tickets, troubleshooting, deploying workstation hardware/software and connected peripherals. Providing technical solutions. This position will document changes in the ticketing system and close tickets once work is completed.