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# NOC Analyst

- **Company:** Cyber Advisors Inc
- **Location:** Maple Grove, MN, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Information Systems, System Configuration, Dynamic Host Configuration Protocol, Hyper-V, Networking Hardware, Internet Security, Maple Software, Windows Servers, Networking Basics, Server Administration, TCP/IP, Computer Network Operations, Firewalls (Computer Science), Information Technology, Patch Management, Fortinet, Routing & Switching, Vmware
- **Published:** October 31, 2026
- **Apply:** https://www.careerbuilder.com/job-details/noc-analyst-maple-grove-mn--f4aa4dc4-3fdf-492d-a6ab-d9c5c092546e

## About the Role

Analysis Skills, Network Operations Center, Analysis Skills, Network Operations Center, Technical Support, Maple, Customer Relations, Information Technology & Information Systems, Internet Security, Develop and Maintain Customers, * Strong knowledge of TCP/IP and networking fundamentals

 * Strong knowledge of operating systems (Windows and macOS) and server management.
 * Broad knowledge of hypervisor technologies (VMWare/Hyper-V)
 * Broad knowledge of firewalls, switching and routing
 * Broad knowledge of Windows Server, Active Directory, Exchange, DNS and DHCP
 * Broad knowledge of MS Office 365 administration, * Dedication to customer satisfaction and getting it right the first time.
 * Demonstrate ability to explain complex technical concepts to a non-technical audience.
 * Strong trouble-shooting skills across a broad and diverse population and environment.
 * Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices. Also focused on continuous self-improvement.
 * Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s).
 * Strong technical documentation skills, ability to clearly record key information within ticketing and knowledge base systems.
 * Appreciation of internal customer business, goals and objectives, strategies, and needs.
 * Demonstrate ability to manage and prioritize multiple tasks, aggressive targets and deadlines.
 * Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems.
 * Passion for great customer service.
 * Long-standing curiosity and love of technology.
 * Proven ability to work with little or no supervision.
 * High-quality, detail-oriented approach to work.
 * Well-developed organizational skills.
 * Reliable and punctual.
 * Ability to quickly learn new technologies.
 * Interest in building a long-term career position., * Associate's degree in Information Technology or commensurate work experience
 * Beginner to Intermediate level Microsoft certification, FortiNet FCP or similar certifications
 * 2+ years IT experience (MSP experience preferred)

## Description

* Provide primary alert response and remediation including initial triage and basic troubleshooting of server, workstation, and network equipment.
 * Maintain detailed troubleshooting documentation to ensure work performed is tracked accurately.
 * Assist with routine maintenance and troubleshooting regular system updates and patch management to safeguard against vulnerabilities.
 * Create and Maintain documentation for system configurations, processes, and procedures.