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# AWS Production Support Engineer (100% REMOTE/NO C2C)

- **Company:** AMERIT CONSULTING INC
- **Location:** Germantown, MD, United States (Remote available)
- **Experience:** Expert
- **Contract:** Temporary to permanent
- **Skills:** Amazon Web Services, Amazon S3, Batch Processing, Cloud Computing, Costpoint, Data Normalization, Database Queries, Payment Systems, Python (Programming Language), Power BI, SQL Databases, Systems Integration, Enterprise Software Applications, State Machines, Software Troubleshooting, AWS Lambda, AWS Glue, Cloudwatch, Data Generation
- **Published:** October 19, 2026
- **Apply:** https://www.nettemps.com/us/en/W48FC2753906D0950F6.ntap

## About the Role

Candidate must be authorized to work in USA without requiring sponsorship., * 3+ years of experience in production support, application support, or cloud operations.

 * Hands-on experience with AWS Glue, Lambda, Step Functions, S3, CloudWatch, and QuickSight/SPICE.
 * Experience supporting batch processing, scheduled workflows, and file-based integrations.
 * Experience supporting or integrating with enterprise applications such as Deltek Costpoint or similar ERP/payment systems.
 * Strong SQL skills and working knowledge of Python for troubleshooting and operational support.
 * Strong troubleshooting, incident-management, communication, and documentation skills., If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. We're driven, people driven

## Description

Seeking a Production Support Engineer to support the MTF-PM payment cycle and production operations in AWS. The role is responsible for monitoring and executing production workflows, troubleshooting failures, supporting system and file integrations, and ensuring payment-cycle processing completes accurately and on schedule., * Monitor and execute scheduled MTF-PM payment-cycle workflows, including AWS Glue jobs, Lambda functions, Step Functions, and file-based integrations.

 * Support key payment-cycle activities including data aggregation, report generation, job reruns/recovery, production validations, voucher processing, and payment-file generation.
 * Support integrations with Deltek Costpoint, including voucher loads and payment-related processing.
 * Monitor and troubleshoot inbound/outbound file transfers and investigate missing, delayed, or failed files.
 * Monitor production processing using AWS CloudWatch logs, metrics, and alerts and troubleshoot failed or delayed workflows.
 * Monitor and troubleshoot Amazon QuickSight dashboards, datasets, and SPICE refreshes.
 * Perform production troubleshooting and validation using SQL, Python, application logs, and AWS tools.
 * Follow and maintain runbooks/SOPs, document incidents and root causes, and communicate production status and issues to stakeholders.
 * Support continued automation and orchestration of the payment cycle using AWS Step Functions.