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# IT Admin - Field Service Team

- **Company:** Professional Personnel Service, Inc.
- **Location:** Calhoun, TN, United States
- **Experience:** Expert
- **Salary:** $83,200.0 - $93,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Backup Devices, Software Documentation, Computer Networks, Linux, Monitoring of Systems, IP Addressing, Network Troubleshooting, Microsoft Servers, Network Diagrams, Network Administration, TCP/IP, Wide Area Networks, Software Licensing, Tools for Reporting, Vmware
- **Published:** October 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d8cbe0b9a10b3b05

## About the Role

* High school diploma or equivalent
 * Bachelor's degree in IT or a related field with 5 years of work experience, or an associate's degree in IT or a related field with 5 years of progressive technical experience and demonstrated achievement
 * Strong understanding of IT networking concepts
 * Practical knowledge of asset management, software licensing, compliance, and support agreements across business and process control networks
 * Ability to develop internal IT procedures and best practices
 * Availability for off-hours support coordinated with other IT staff
 * 5 years of experience with Active Directory management best practices
 * Advanced knowledge of LAN/WAN, TCP/IP, IP addressing, backup power, and cable management
 * 5 years of experience supporting Microsoft Server environments
 * 5 years of experience using system monitoring, assessment, and reporting tools
 * 5 years of experience with Windows and VMware, some Linux knowledge, and/or network management

## Description

* Support computers and networks in business and process control environments
 * Provide Tier 1 and Tier 2 troubleshooting for hardware, software, and network issues
 * Repair or rebuild PCs, laptops, printers, and servers to approved specifications
 * Perform equipment installs, moves, adds, and changes, including rollouts and refreshes
 * Deploy and support wireless handhelds and other devices across corporate and operational technology environments
 * Maintain system documentation, Active Directory records, and network diagrams
 * Uphold IT and OT cybersecurity standards through daily work and communications
 * Coordinate service requests and project activities with the Service Desk and internal IT teams
 * Apply independent judgment to resolve issues within company policies and practices
 * Communicate progress, issues, and feedback to the IT Supervisor - LSC and team members
 * Participate in an on-call rotation to provide 24/7 site support
 * Lead and manage small local technology projects
 * Coordinate infrastructure work and support activities with vendors
 * Assist less experienced peers with troubleshooting and ticket resolution
 * Provide technical assistance and guidance to business and IT teams
 * Demonstrate proactive service and maintain performance aligned with company core values
 * Follow all policies and procedures in place
 * Completes any other related tasks as needed