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# Lead Network Administrator N 4C

- **Company:** Genpact
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $60,000 - $75,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Azure, Border Gateway Protocol, CompTIA Network+, Information Systems, Computer Engineering, Monitoring of Systems, Internet Service Provider, Information Systems Security Architecture Professional, Network Security, Log Analysis, Network Monitoring, Routing, Cisco Nexus Switches, Open Shortest Path First (OSPF), Virtual Local Area Networks, Wide Area Networks, Identity Services Engine, Computer Network Operations, Break Fix, Firewalls (Computer Science), Information Technology, Palo Alto Networks, Routing & Switching, TACACS+ Protocol, Firewall Services Module, Prisma Cloud Platform, Cisco Switches, Cisco
- **Published:** October 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7beb881f63edaf7b

## About the Role

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications
Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, CompTIA Network+ - ComptiaComptia

Required Skills
Palo Alto Networks Panorama, Palo Alto Networks Prisma Cloud

Language
English

Language Proficiency -
Proficient - C2

## Description

* Day to day on Palo Alto (with Panorama) is a must, however. Prisma Access as well as
 * Prisma Access SDWAN are highly desirable. If they don't have ACI but have Azure Network,
 * that would be acceptable. Routing and switching can be evaluated on a case by case
 * however they should have at least some experience with BGP/OSPF as its quite common.
 * Azure networking experience
 * Hands-on troubleshooting level
 + Palo Alto Firewalls (NGFW)
 + Prisma Access
 + Prisma SD-WAN
 + Routing & Switching
 + BGP, OSPF
 + Cisco Catalyst switches
 + Cisco ACI (basic operational knowledge)
 + Cisco ISE
 + NAC enforcement
 + TACACS+ administration
 + Meraki Wireless
 + Network monitoring tools (Opsmanager) and alerting systems
 * Incident Management & Troubleshooting
 + Troubleshoot and resolve end-user and system issues across:
 + PANW Firewalls, PANW SD-WAN, PANW Prisma Access
 + Routing & Switching environments
 + Wireless and NAC (CISCO ISE)
 + Perform initial analysis, troubleshooting, and escalate when required
 + Support global network incidents, outages, and performance degradation
 * Monitoring & Alert Handling
 + Monitor network alerts, dashboards, and monitoring tools
 + Perform triage and take corrective actions based on alerts
 + Ensure proactive identification of issues and minimize downtime
 * Vendor & TAC Management
 + Open and manage TAC cases with OEM vendors (e.g., Palo Alto, Cisco)
 + Coordinate with ISPs and service providers for circuit issues
 + Track and follow up until resolution
 * Network Operations & Administration
 + Perform routine network operations including:
 + URL allowlisting, firewall changes
 + Log analysis (traffic, URL filtering, blocked ports)
 + Maintain monitoring systems and ensure devices are onboarded
 * Change & Release Management
 + Submit change requests and participate in CAB discussions
 + Implement approved changes in production (low/medium risk changes)
 + Ensure proper documentation and rollback plans
 * Upgrades & Maintenance
 + Perform software upgrades and patching for:
 + PANW Firewalls
 + CSCO Switches
 + PANW SD-WAN appliances
 + Assist in lifecycle management activities
 * Configuration & Deployment
 + Configure network and security devices under guidance:
 + Firewall rules, SD-WAN policies
 + Switch VLANs, routing updates
 + ISE device onboarding (NAC/TACACS+)